Shiseido is a Japanese multinational company that manufactures and sells skin care, hair care, cosmetics, and fragrances. The company serves around 120 countries and regions and operates in the US through its subsidiary Shiseido Americas. Shiseido personalizes product recommendations and customizes skin care routines after analyzing the customer’s answers to an online quiz and an optional selfie. Similar recommendations are also available for serums, eye care, foundation, and moisturizers. In 2017, the company acquired MATCHCo, a patent holder for skin scanning technology, and artificial intelligence (AI) developer Giaran to drive the company’s product personalization capabilities. Both acquisitions were made through Shiseido Americas.
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