RecoveryOne is a digital health company that provides a virtual physical therapy solution for individuals recovering from musculoskeletal (MSK) conditions. RecoveryOne’s MKS Care Solution is supported by a mobile app and includes clinically proven recovery plans, exercises, virtual coaching, and behavior change support. The company's approach involves a coordinated care team comprising licensed physical therapists and certified health coaches. The company claims that its model has improved patient outcomes up to 5%, reduced the need for surgery, and lowered payor costs.
RecoveryOne’s proprietary Empowered MSK Care Solution app (i) connects members with a licensed physical therapist to create a personalized recovery plan (Pathway) based on member goals and lifestyle, (ii) records exercise progress and adjusts Pathway based on feedback, (iii) enables ongoing engagement with a certified health coach. Further, the platform incorporates an AI-powered sensorless computer vision technology called Motion Trainer, which provides real-time feedback and guidance to ensure patients perform exercises correctly.
Key customers and partnerships
In 2020, Cigna was the first health plan to introduce RecoveryOne’s MSK care as a consumer tool. And in January 2022, the two companies extended the partnership, making the solution available to Cigna’s employer clients with less than 500 employees.
Further in February 2023, RecoveryOne partnered with MSU healthcare to integrate its virtual platform into the healthcare provider's network in Michigan. The company's platform is also included on Express Scripts' Digital Health Formulary.
Funding and financials
The company raised USD 33 million in Series C funding in September 2021 co-led by Cobalt Ventures and TELUS Ventures, which was used to fund the company’s expansion in payer and employer markets.
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