Uptiv Health

Uptiv Health is a tech-enabled infusion care company that aims to transform the experience of infusion therapy for patients with chronic conditions such as multiple sclerosis, Crohn's disease, ulcerative colitis, and rheumatoid arthritis. Founded in August 2023, the company provides a hybrid care model that combines in-person infusion therapy with virtual care management services. Uptiv Health operates state-of-the-art infusion centers that offer a comfortable, spa-like environment for patients, including private infusion suites, Wi-Fi, flat-screen TVs with streaming services, and weekend availability.

The company's approach to care extends beyond the physical infusion center through its patient-centric mobile app. This app allows patients to manage appointments, complete digital check-ins and onboarding, communicate with their care team via secure messaging and video consultations, access their medical history, and make payments. Uptiv Health's care team includes nurse practitioners, registered nurses, nutritionists, and behavioral health specialists, maintaining a low nurse-to-patient ratio of 1:3 to ensure personalized attention.

In December 2023, Uptiv Health introduced additional features to its app, including personalized infusion preferences, care planning and coordination, and the ability for patients to add caregivers to their profiles. The company aims to provide transparent upfront pricing and accepts Medicare, as well as being in-network with several major insurance providers.

In February 2024, Uptiv Health partnered with Lyn Health to launch Uptiv360, an integrated offering that combines infusion therapy with comprehensive chronic care management, including behavioral health services. This partnership aims to address the higher prevalence of mental health challenges among chronic care patients by providing access to professional therapists within 48 hours of eligibility.

Key customers and partnerships

Uptiv Health's first infusion care center opened in Westland, Michigan in August 2023. The company is in-network with several insurance providers, including Michigan Blue Cross Blue Shield, Priority Health, Aetna, Humana, and United healthcare. Uptiv Health primarily receives patient referrals from neurologists, rheumatologists, and gastroenterologists.

In February 2024, Uptiv Health formed a strategic partnership with Lyn Health, a healthcare provider specializing in care for poly-chronic patients. This collaboration led to the creation of Uptiv360, an integrated offering that combines Uptiv's infusion services with Lyn Health's chronic care management and behavioral health support.