Away is a provider of travel bags, accessories, and smart luggage products. Its suitcases are manufactured from polycarbonate and come equipped with one or more TSA-approved combination locks. Away provides shipping to the US, Canada, and the UK, and offers a limited lifetime warranty on the company’s products. Away has multiple stores in the US, and one store each in the UK and Canada.
Its range of smart luggage editions includes The Carry-On (priced at USD 245–USD 645 and launched in March 2016); The Flex (priced at USD 325–USD 425 and launched in August 2021); The Medium (priced at USD 725); and The Large (priced at USD 745). Travellers also have the option of personalizing their suitcase and/or including an ejectable USB charging port with the suitcase for an additional fee of USD 20.
Key customers and partnerships
Key corporate clients include Netflix, Morgan Stanley, YouTube, Spotify, Delta Airlines, and Hilton.
In October 2022, Away partnered with three fashion designers (to revamp its Bigger Carry-On smart luggage edition) and had a prior partnership with Serena Williams (to announce the launch of the Away x Serena Williams collection of smart luggage products in January 2021). Other celebrities that have used the company’s smart luggage products include Jessica Alba, Karlie Kloss, and Margot Robbie.
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