LifeLoop

LifeLoop is a senior living software platform designed to enhance the resident experience. The platform facilitates connections with family and loved ones, empowering staff, and streamlining operations. LifeLoop's offerings include communication tools, digital displays, resident and family portals, content libraries, and analytics capabilities.

The platform's communication module allows communities to send mass messages, exchange texts and emails, and share photos between residents, staff, and families. It also provides a family gateway for easy photo sharing and video calls, ensuring transparent communication and fostering trust. The digital signage feature enables real-time updates of community information, such as birthdays, calendars, and event details, on displays throughout the community or embedded on the website.

LifeLoop's resident and family portals offer a range of features to keep residents engaged and families connected. Residents can access a customizable activity feed, register for events, and schedule appointments through the resident portal, while families receive weekly summaries of their loved one's activities and can share photos and videos through the family portal.

The company was acquired by iN2L in April 2022 for an undisclosed sum, but continued to operate independently under its own brand. The acquisition was carried out to create a more comprehensive resident experience platform.

In July 2024, the company acquired Linked Senior, an evidence-based resident engagement platform supporting person-centered care, for an undisclosed sum. The acquisition enabled LifeLoop to enhance its comprehensive platform by integrating Linked Senior's evidence-based engagement solutions. 

In October 2024, the company launched AI-enhanced features for its resident and staff experience platform, enhancing platform features pertaining to calendar management, resident onboarding, and resident engagement. 

Key customers and partnerships

As of October 2024, the company's platform served over 500,000 residents across 4,700 senior communities. 

LifeLoop partnered with Coro Health, One Day University, Spiro100, and Wowzitude in May 2023 to launch new content designed to meet the core dimensions of wellness for all senior living residents, regardless of their physical or cognitive abilities.

In June 2023 , the company also expanded its partnership with Trilogy Health Services to enhance the lives of senior living residents. Following a successful pilot program, which saw LifeLoop’s platform being used in several of Trilogy’s campuses, the companies have partnered to roll out LifeLoop’s platform to nearly 130 residential facilities across the Midwest.