RetailNext

Overview
News
Retail Industry Robots?
Product stageSegments
Growth
?
Customer assistance and analytics
?

RetailNext provides in-store analytics for retailers using a variety of sensor sources, combined with data from video cameras, PoS systems, staff systems, weather, Bluetooth devices, promotional calendars, etc. to provide insights on ways to improve shopper experience in real-time. 

The company also offers an “Optimization Dashboard” that allows retailers to optimize staff against footfall by analyzing and predicting customer traffic. The company’s tools include 1) Aurora, a patented all-in-one sensor which, reportedly, is the first to integrate HD video, Wi-Fi, and Bluetooth into a single sensor, and 2) Traffic 2.0, a store foot traffic monitoring software that utilizes information gathered using Aurora to generate real-time customer foot traffic insights, reports, and dashboards. RetailNext’s API can be integrated with other end-user applications such as virtual queuing apps, digital signage, and task management tools.. 

In November 2022, RetailNext acquired UK-based people-counting and footfall solutions company Ipsos to expand presence in the UK and European markets.

Key customers and partnerships

As of January 2024, RetailNext’s services were in use by 450 brands in over 90 countries. RetailNext’s customer partnerships include companies such as UAE-based Sharaf DG (June 2023), UK-based UNTUCKit (July 2023), and US-based Daniel’s Jewelers (January 2024).

In April 2021, RetailNext partnered with Raydiant (an experience management platform) to automate occupancy tracking for retailers. In May 2023, RetailNext partnered with pass_by, an AI-powered geospatial insights platform to integrate Aurora sensors with ass_by’s advanced predictive software. 

HQ location:
60 S. Market Street 10th Floor San Jose CA USA
Founded year:
2007
Employees:
101-250
IPO status:
Private
Total funding:
USD 226.0 mn
Last Funding:
USD 42.0 mn (Corporate Round; May 2021)
Last valuation:
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Key competitors
 
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Company profile
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