Flip AI

Flip AI is a GenAI-based observability intelligence platform that predicts incidents and generates root-cause analyses, allowing DevOps teams to restore software and systems to health. The platform integrates with existing systems to provide real-time visibility into business disruptions and root causes, enabling teams to gain insights. It allows developers to cut through false positives and noise by logically clustering alerts and providing an "urgency" index for immediate attention. The platform's Trace Intelligence feature specializes in identifying micro-service call chains that cause performance bottlenecks, reducing the time required for manual debugging.

Additionally, Flip AI offers log summarization and semantics, prediction and catastrophic pattern detection, and integrates with ChatOps and Incident Response Tools.

Flip integrates with observability solutions like Datadog, Splunk, and New Relic, as well as open-source tools like Prometheus, OpenSearch, and Elastic, along with object stores such as Amazon S3, Azure Blob Storage, and GCP Cloud Storage. Its LLM manages structured and unstructured data, functions across on-premises, multi-cloud, and hybrid setups and requires no training.

Key customers and partnerships

Many global enterprises, including a media and entertainment company and several large-scale financial institutions, have used this solution. Some of its customers as of May 2024 included Amazon, The White House, The Pentagon, and NetApp.