Hostfully

Hostfully offers two primary solutions for professional short-term rental property managers: The Property Management Platform and Digital Guidebooks.

The Property Management Platform, which features a channel manager, central calendar, and mobile app, is designed to streamline the management of short-term and vacation rentals. It allows users to manage reservations across all properties and channels from centralized locations, handle payments, deposits, discounts, and refunds with integrated payment processors, and automate various communications such as reminders and check-in directions. The platform also provides an API for creating custom software workflows tailored to the business' needs. Integrations offered include that of accounting software, data tools, dynamic pricing tools, payment processing, and guest management systems, among others.

The Digital Guidebooks product is a tool for conveying all necessary information about a property, from check-in to checkout. It includes detailed instructions, house rules, appliance guides, and personalized local recommendations. The guidebooks, which are compatible with any device, can be integrated with the Property Management Platform and automatically translated in over 16 languages. The company also offers a marketplace for upselling additional services and capturing guest email addresses for remarketing purposes. The guidebooks can be created, managed, and shared, either as a printout, a downloadable PDF, or a link optimized for any browser.

In July 2023 , Hostfully introduced an AI-powered itinerary planner, designed to help hosts offer personalized experiences to their guests by creating tailored itineraries based on guests' unique travel arrangements and preferences.

Hostfully generates revenue via subscriptions, charging ~USD 200–1,500 for its property management platform, based on the number of properties added. Additionally, the company has freemium pricing plans for its Digital Guidebooks, with monthly paid plans priced between ~USD 10–2,500 based on the number of guidebooks purchased.

Key customers and partnerships

Key customers include Beach Box, MadeComfy, and OSA Property Management. Notable partners include Airbnb, Booking.com, Vrbo, and Stripe.

Funding and financials

In May 2022, Hostfully raised USD 4 million in a seed funding round led by Disruption Ventures, with funding utilized to bolster product capabilities, including a native mobile app and multi-unit inventory handling, alongside the additional sales and customer success hires.