Tettra

Overview
Customer Service Platforms?
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Knowledge Base
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Tettra is an AI-powered knowledge management system designed to help organizations curate and manage important company information. The platform enables businesses to create a centralized knowledge base, answer repetitive questions in communication tools like Slack and Microsoft Teams, and keep information up-to-date through automation. Tettra's system allows users to create, store, and search for internal documents about processes, projects, and products, functioning as an internal Wikipedia for companies. The platform's features include a Q&A workflow to capture questions, an AI-powered knowledge base for instant answers, and various knowledge management tools to maintain content relevance. Tettra's search functionality supports both broad and granular searches, allowing employees to find information quickly and efficiently. The system also offers an intuitive interface with content hierarchy for easy navigation and a WYSIWYG editor for non-technical users to add or update entries easily.

Key customers and partnerships

Tettra has been utilized by various companies across different industries. NBC implemented Tettra's corporate wiki, which reduced the time spent searching for information from 3-5 minutes to 39 seconds, projecting savings of approximately USD 100,000 for the media corporation. The platform integrates with commonly used enterprise tools such as Google Suite and Slack, allowing users to access the wiki from within these applications. This integration capability is particularly beneficial, as the average 500-person company uses approximately 123 SaaS applications, and Tettra helps blend these disparate apps together seamlessly.


Sources

Disclaimer: This company profile has been generated using data obtained through automated web searches and advanced generative AI technology. While we strive to ensure the accuracy and reliability of our sources, auto-generated information could be outdated or inaccurate and should be verified independently.
HQ location:
Boston MA USA
Founded year:
2015
Employees:
1-10
IPO status:
Private
Total funding:
USD 1.6 mn
Last Funding:
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Last valuation:
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Key competitors
 
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