Journey Sales

Journey Sales is a native, Salesforce-integrated engagement solution. The company’s core product, “Smart Rooms”, substitutes for the sort of omnichannel communication found in standard sales engagement tools. The platform can be used across the entire customer lifecycle.

Smart Rooms acts as a digital selling space where sales reps can interact with multiple buyers from one lead account. Smart Rooms facilitate better customer personalization in the form of tailored solutions as the interface is dedicated to a single customer and its associated buyers.

Sales reps use the product’s artificial intelligence-driven (AI-driven) content sharing features as the sales sequence moves along to understand which content is most effective. Customer behaviour data from the Smart Room is automatically reflected in Salesforce and used to improve the AI-driven playbooks within Smart Rooms.