VIQ Solutions

VIQ specializes on digital audio, video, and evidence capture and management to help clients around the world increase their productivity and reduce their costs through customized digital evidence capture and management solutions. They provide a complete end-to-end service, from the initial consultation through installation, training, and support.

<div>VIQ is the world's leading expert on digital audio, video and evidence capture and management, and use that knowledge to help clients around the world increase their productivity and reduce their costs through customized digital evidence capture and management solutions. They provide a complete end-to-end service, from the initial consultation through to installation, training and support. See how they got here or take a look at the people who make it happen.</div>

VIQ Solutions Introduces Cutting Edge Smart Application to Enable Mobile Capture of Audio and Video Evidence Automating Transcript Creation

VIQ Solutions Announces US$15 Million Credit Facility

VIQ Courts: Secure And Manage Video Evidence – Voice Products Inc

Using AI to mimic and understand human language

Natural Language Processing Tools

<div>VIQ Solutions is a global provider of secure, AI-driven digital voice and video capture technology and transcription services. The company offers a comprehensive solution suite that leverages intelligent automation and human review to transform how content is captured, secured, and repurposed into actionable information. VIQ's cyber-secure AI technology and services platform is implemented across various sectors with stringent security requirements, including criminal justice, legal, insurance, government, corporate finance, media, and transcription service providers.</div>

VIQ Solutions Report First Quarter 2024 Results

VIQ Solutions Unveils Their Next Generation of AI Driven Transcription and Workflow Technology

Promises increased productivity, cost-efficiency, and competitiveness in the legal industry

LegalTech

VIQ Solutions Announces Retirement of Director and Chief Operating Officer

<div>
 
 VIQ is the world's leading expert on digital audio, video and evidence capture and management, and use that knowledge to help clients around the world increase their productivity and reduce their costs through customized digital evidence capture and management solutions. They provide a complete end-to-end service, from the initial consultation through to installation, training and support. See how they got here or take a look at the people who make it happen.
 
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Reduct is a cloud-based video editing and storage platform that enables users to transcribe, organize, and edit video content through text-based interfaces. The platform uses automated transcription technology to convert video and audio files into searchable text transcripts. Users can then highlight, tag, and edit these transcripts to create video clips and reels. Reduct's key differentiator is its ability to edit video by manipulating the corresponding transcript text, allowing for efficient review and compilation of interview footage and other video content. The platform supports various file formats and integrates with video conferencing tools like Zoom for direct import of recordings. Reduct also offers collaborative features, allowing multiple team members to work on projects simultaneously. In addition to its core editing capabilities, Reduct provides unlimited cloud storage for video files, making it a comprehensive solution for video post-production workflows.
Key customers and partnerships
Reduct caters to a range of industries and professionals, including researchers, content creators, marketers, and corporate teams. The platform has developed integrations with popular video editing software like Adobe Premiere Pro, enabling users to export their Reduct projects as editable sequences in these applications. Reduct also supports Final Cut Pro through XML export.

Reduct

MonkeyLearn is an AI-powered text analysis and data visualization platform that enables businesses to extract insights from unstructured textual data. The platform offers both pre-built and custom machine learning models for tasks such as sentiment analysis, keyword extraction, topic detection, and intent classification. MonkeyLearn's no-code interface allows users to clean, label, and visualize customer feedback data without requiring programming skills. The platform can process various types of text data including customer reviews, surveys, social media posts, and support tickets. MonkeyLearn integrates with popular tools like Excel, Google Sheets, Zapier, and Zendesk, allowing users to connect their existing data sources. In 2023, MonkeyLearn launched an all-in-one text analysis and data visualization studio that provides instant insights with greater granularity. The platform offers customizable dashboards and templates for different business scenarios, enabling users to create visualizations tailored to their specific needs.

MonkeyLearn

Keatext is an AI-powered text analytics platform that specializes in interpreting customer feedback. The company's cloud-based solution synthesizes large volumes of unstructured feedback data from multiple channels, including open-survey questions, online reviews, support tickets, chats, and social media posts. Keatext's platform utilizes deep learning and natural language processing to analyze, cluster, correlate, and track customer opinions autonomously, providing actionable insights through a comprehensive dashboard.
The platform is designed to minimize response time and requires no setup, featuring multilingual analysis and context-sensitive, industry-agnostic understanding. It automatically visualizes correlations and trends, offering immediate report-sharing capabilities. Keatext's technology adapts to various industries without requiring algorithm customization, eliminating the need for keywords, lexicons, and semantic dictionaries.
Founded in 2010 by Narjès Boufaden, Keatext initially operated as a professional services provider. In 2015, the company transitioned to a product-based model with the launch of its cloud-based AI-powered text analytics platform. Keatext's solution helps businesses optimize profitability through customer feedback analysis, enabling them to move from assumption-based decision-making to data-driven, research-based strategies. The platform significantly reduces the time required for analyzing customer feedback, with users reporting that tasks that previously took eight hours can now be completed in 10 minutes using Keatext.

Keatext

Aircover is a sale assistant tool that leverages conversational AI and real-time technologies to enhance the efficiency of sales teams. The platform integrates with virtual meetings, providing sales representatives with up-to-date messaging and positioning information. This approach aims to reduce ramp time for new representatives and products, shorten sales cycles, and increase win rates. Aircover's AI-powered system enforces best practices throughout sales meetings, offering real-time answers to representatives and potentially reducing the number of follow-up meetings required per prospect. The tool is designed to serve a wide range of users, from individuals to large enterprises. Aircover also features a relationship management component, allowing users to store notes and track roles within deals. By putting sales enablement on autopilot, the platform seeks to streamline the sales process and improve overall performance.

Aircover

NeuralSpace is an AI SaaS company that specializes in providing advanced text and voice AI technologies in over 100 languages. Founded in 2019, the company focuses on delivering language AI solutions, particularly for Arabic, Indian, and other low-resource languages predominantly spoken in Asia, the Middle East, and Africa. NeuralSpace's platform offers a suite of products including speech-to-text, machine translation, entity recognition, transliteration, data generation, language detection, and text-to-speech conversion. The company's flagship product, VoiceAI, launched in October 2023, provides highly accurate call transcription, translation, and speech analytics for Arabic and Indian languages and dialects, achieving an average accuracy rate of 91%. NeuralSpace utilizes proprietary speech-to-text technology trained on a dataset of 40,000 hours of audio data, which it aims to increase to 100,000 hours. The company's no-code modular toolkit enables enterprises to train and deploy AI models for language processing applications without extensive coding knowledge. NeuralSpace's technology leverages modeling techniques such as transfer learning, multilingual learning, and data augmentation to work effectively with limited text or speech data. The platform can be accessed through a command-line interface, REST APIs, or a no-code GUI, making it versatile for various integration needs.

NeuralSpace

Solutions that use techniques such as named entity recognition, part-of-speech tagging, or summarization to produce insights from unstructured textual documents.

Platforms that summarize conversations, audio, or video files including reactions into text formats.

Tools to identify and analyze the opinions or emotions expressed in survey responses or reviews to produce actionable insights.

Platforms that decipher search queries by analyzing structured and unstructured data based on user intent and behavior.

Solutions that enable real-time conversation through chatbots or automate ticket routing to relevant agents.

Tools that automatically translate text from one language to another.

Tools that detect plagiarism, punctuation errors, or style errors in text.

Companies that use GenAI as a core part of their product offering for natural language processing.

NLP tools such as chatbots are used to cater to each individual

NLP tools are built using AI/ML technologies

Some NLP tools are built using foundation models

NLP tools are provided for other companies to integrate into their workflows

<div>
 
 VIQ Solutions is a global provider of secure, AI-driven digital voice and video capture technology and transcription services. The company offers a comprehensive solution suite that leverages intelligent automation and human review to transform how content is captured, secured, and repurposed into actionable information. VIQ's cyber-secure AI technology and services platform is implemented across various sectors with stringent security requirements, including criminal justice, legal, insurance, government, corporate finance, media, and transcription service providers.
 
 
 
 
 The company's flagship product, NetScribe, is an AI-powered transcription and workflow technology that streamlines transcript processing and review. In March 2024, 50% of VIQ's available work in Australia was migrated to the NetScribe aiAssist platform, driving improved gross margins. Additionally, VIQ introduced domain-specific language models tailored to handle industry-specific jargon and terminology, enhancing transcription accuracy.
 
 
 
 
 In the first quarter of 2024, VIQ Solutions reported revenue of USD 9.9 million, a slight decrease of 1% compared to the same period in 2023. The company's net loss for the quarter was USD 1.8 million, an improvement of USD 1.6 million over the previous year. VIQ's Adjusted EBITDA, a non-IFRS measure, showed a significant improvement of USD 1 million, or 91%, compared to Q1 2023, reaching negative USD 0.1 million.
 
 
 
 
 VIQ Solutions witnessed volume gains in the insurance vertical, with a new client ranking among the top five US insurance carriers. The company also implemented price increases, contributing to revenue growth. In November 2023, VIQ unveiled the latest enhancements to its NetScribe Ecosystem, including a revamped user interface, improved transcript editing tools, and expanded language capabilities for AI-enabled translation and transcription services.
 
 
 
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Anecdotes is a compliance technology company that offers Compliance OS, the first operating system designed to meet the needs of modern compliance and governance. Compliance OS serves as a central workspace where teams can collaborate seamlessly on compliance activities. It employs a multi-layered architecture that collects data from various sources, processes it, and integrates it into different applications within the platform.
Compliance OS automates manual compliance tasks, enabling continuous compliance monitoring. It provides a unified view of an organization's compliance posture, allowing teams to manage all aspects of their program from a single platform. The platform offers customizable frameworks, requirements, and controls, ensuring precise alignment with an organization's specific needs. As of January 2024, Anecdotes claimed to have over 120 integrations with identity providers, security tools, collaboration software, ticketing systems, and cloud infrastructure platforms.
Compliance OS transforms compliance from a burden into a driver for growth by providing business-impacting insights to leadership. It caters to the needs of fast-growing companies, publicly traded organizations, and enterprises of all sizes. As of January 2024, Anecdotes' customer base included notable names like Lifelabs, Snowflake, Coinbase, Aristocrat, SoFi, Grafana, and Payscale.
In June 2023, Anecdotes released the industry's first toolkit for secure implementation and consumption of generative AI, comprising risk registers, policy templates, and a dedicated AI framework. The toolkit aimed to assist organizations in integrating generative AI while maintaining compliance and mitigating associated risks.

Anecdotes

Exterro is a legal governance, risk, and compliance (Legal GRC) software company that provides an integrated platform to automate the interconnected processes of privacy, legal operations, digital investigations, cybersecurity response, compliance, and information governance. The company's flagship product is a comprehensive Legal GRC platform that empowers legal teams to proactively and defensibly manage their Legal GRC requirements.
Exterro's software leverages artificial intelligence (AI) to generate summaries, translations, and labels, guiding reviewers to insights faster. It offers industry-leading e-discovery, privacy, and data governance solutions with unmatched ingestion and processing speeds. The company's forensic toolkit, FTK, pioneered the field of digital forensics software and is widely trusted for its ability to acquire and analyze data admissible in court proceedings.
Exterro's solutions are designed to be easy to use, requiring no expensive certifications or training courses. The company's customizable workflows ensure that each project matches clients' unique needs and preferences. Exterro's project management software provides real-time dashboards, improving collaboration and eliminating fire drills with external partners by coordinating activities and connecting stakeholders through auditable workflows.

Exterro

Transcend is a data privacy and governance platform that helps companies manage personal data, automate privacy tasks, and oversee AI systems across their tech stacks. The company offers a suite of products designed to streamline privacy operations by encoding controls directly into business systems.
Transcend's platform covers the full privacy lifecycle, including continuous data discovery, mapping, classification, consent management, and automated workflows for privacy requests. It enables companies to understand where personal data resides, implement privacy controls, respond to data subject access requests (DSARs), and ensure compliance with regulations like GDPR and CCPA.
A key differentiator of Transcend's approach is encoding privacy directly into data systems rather than relying on manual processes. This allows for end-to-end automation, reducing the need for repetitive tasks and minimizing compliance gaps.
Transcend's technology comprises over a dozen integrated products, including Data Inventory, Data Lineage, Silo Discovery, Structured and Unstructured Data Discovery, DSR Automation, Consent Management, Preference Store, Privacy Center, Contract Scanning, Assessments, Pathfinder for AI governance, and Prompt Manager.
As of May 2024, Transcend has raised USD 90 million in funding from investors like Accel, Index Ventures, StepStone Group, and others. The company partners with Fortune 500 companies, Global 2000 firms, and fast-growing startups, delivering actionable data rights to over 1.2 billion people globally. Some of its customers include LG Electronics, Plaid, Brex, Hims & Hers, and Rippling.

Transcend

Evisort is an artificial intelligence (AI) powered contract lifecycle management (CLM) platform that enables organizations to streamline and automate various stages of the contract management process. At its core, Evisort leverages proprietary AI trained on millions of contracts to extract and analyze critical data points and clauses from agreements. This provides users with valuable insights, identifies risks and opportunities, and facilitates data-driven decision-making.
Evisort's flagship offering, Document X-Ray, is a generative AI solution that allows organizations to customize their AI models based on natural language queries. By simply posing questions like "Are any rebates or discounts available?", users can train the AI to automatically populate relevant data fields across their contract portfolio. Document X-Ray goes beyond traditional clause extraction by generating summaries, calculating dates and amounts, assigning risk scores, and more.
Complementing its AI capabilities, Evisort provides a comprehensive suite of features spanning the entire contract lifecycle. This includes intelligent contract drafting with clause libraries and in-app editing, automated workflows for approvals and negotiations, e-signature integration, and robust reporting dashboards. Evisort seamlessly connects with enterprise systems like Salesforce, ServiceNow, and SAP Ariba, enabling organizations to share contract data across departments and drive strategic business decisions.
In December 2023, Evisort achieved a significant milestone by creating the first large language model (LLM) specifically designed for legal agreements, further elevating its AI prowess in the contract intelligence space. The company has garnered recognition from industry leaders, with Microsoft lauding its ability to train custom algorithms, and Workday highlighting its effectiveness in rapidly extracting and sharing contract data.
Key customers and partnerships
Evisort boasts an impressive client roster that includes prominent global corporations such as Microsoft, BNY Mellon, NetApp, Western Union, and Workday. These industry leaders have leveraged Evisort's AI-powered platform to streamline their contract management processes, gain visibility into contractual obligations, and drive strategic business decisions.
In May 2023, Evisort announced a strategic integration with ServiceNow's Legal Service Delivery application. This collaboration combines Evisort's innovative contract data extraction capabilities with ServiceNow's advanced workflow capabilities, enabling enterprises to automate manual processes, deliver valuable contract data across departments, and drive enterprise-wide business workflows powered by AI-driven connected contract data.

Evisort

Icertis is a leading provider of AI-powered contract intelligence solutions. The company's flagship offering, Icertis Contract Intelligence (ICI) platform, turns contracts from static documents into strategic assets by structuring and connecting critical contract data. This enables organizations to automate processes, maximize contract value, ensure compliance, and manage risk through insights derived from their commercial agreements.
Icertis serves a diverse range of industries, and its solutions are used by major enterprises such as Google, Johnson & Johnson, Microsoft, Mercedes-Benz, and 30% of the Fortune 100 companies. The ICI platform processes over 10 million contracts worth more than USD 1 trillion across 90+ countries and 40+ languages.
Key product capabilities of the ICI platform include advanced AI for contract data analysis, industry-specific vertical solutions, integrations with enterprise systems like SAP and Microsoft, and robust enterprise-grade features for handling complex contracting needs at scale. In March 2023, Icertis earned top ratings from analyst firms like MGI Research and IDC MarketScape for its innovative product strengths and industry leadership.
In October 2022, Icertis launched a Contract Intelligence solution tailored for the Banking and Financial Services industry to address challenges like regulatory compliance, risk management, and contract authoring complexities. The company has also expanded its vertical solutions to sectors such as healthcare, Medical Technology, Consulting & IT Services, Technology, and Wholesale & Distribution.

Icertis

Platforms that connect lawyers to clients (includes online listing, reputation, comparison, and booking systems) and those that support networking among lawyers.

Includes tools for intelligently extracting information from documents and flagging anomalies, the automated creation and simplification of legal documents, filing and serving documents online, and exchanging documents for discovery. Also includes providers of white-labeled digital legal documents and notarization tools that allow the notarization of documents online, assuring their security, authenticity, and integrity.

Tools to manage and digitize the legal practice of individual lawyers and law firms. Features include intake management, legal case/project management, team and client management, team collaboration, client communication and engagement, document storage systems, time and expense tracking, and billing and invoicing.

Includes platforms that provide legal content from various publishers; tools that support legal teams with conventional and contextual search of relevant case law and authoritative sources; and tools that search, analyze, and organize copious numbers of documents and large datasets. AI-based legal research systems replicate the work of a human legal research assistant and are referred to as AI lawyers/attorneys, digital lawyers/attorneys, or virtual lawyers/attorneys. Analytics tools include those that support lawyers with tracking trial cases, receiving email alerts for cases, and predicting trial timelines, along with those that mine big data to determine lawyers' success rates, when to settle, and when to press the advantage. It also includes tools for corporations that predict the outcomes of litigation.

Includes tools to manage large volumes of data; identify key issues for litigation, internal investigations, and compliance projects; and select relevant web content for use as evidence.

Software solutions that support regulatory compliance. Includes platforms that promote compliance among employees by providing simplified summaries of applicable legislation on-demand, and those that support compliance teams with tracking changes in legislation, sharing and tracking documents within the organization, and collecting evidence. IP/trademark management platforms include those that protect brands from online counterfeiting, digital piracy, and distribution fraud by scouring online marketplaces and social networks, along with those that offer simplified licensing solutions using digital rights technology.

Includes platforms that offer contract lifecycle management from their creation, negotiation, compliance, review, and approval, to execution, tracking, and monitoring. They can automate the processing of routine contracts with a high degree of accuracy and may include technology to organize, understand, and extract data from contracts. Also comprises tools for identity verification, electronic signatures, electronic registered delivery, and electronic time stamp.

Includes commoditized law solutions and do-it-yourself legal services for consumers (individuals, families, and business owners), as alternatives to engaging a lawyer or law firm. Examples include platforms that aid with immigration and asylum applications, consumer claims, class actions, closing funding rounds, and drafting simple contracts, wills, and divorce documents. Litigation finance platforms facilitate third-party funding for litigation. Such pre-settlement funding allows victims to pay their legal fees while awaiting a resolution.

Companies that use GenAI as a core part of their product offering for legal tech

AI reviews documents and contracts and derives insights from multimedia data sources

LegalTech companies use GenAI to enhance efficiency in areas such as document review, document generation, legal research, litigation strategy, and client communication

VIQ Solutions

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