Bland AI

Bland AI is a conversational AI platform that automates phone calls for enterprises using realistic AI agents. Founded in 2023, the company offers a Phone Calling Platform that allows businesses to build, test, and deploy their own AI phone calling agents. The platform integrates with existing systems, provides call transcripts and analytics, and supports voice cloning, multi-language capabilities, and scalable calling.

Bland AI's technology enables businesses to handle a wide range of phone-based tasks, including customer support, sales, and internal operations. The AI agents can understand human emotion, speak multiple languages, and represent brands like top employees. Key features include the ability to create conversational pathways, integrate with other systems, retrieve knowledge from documents, and transfer calls to humans when necessary. The platform also offers voice customization, an AI testing system, and analytics capabilities.

The company's goal is to improve efficiency and reduce costs associated with traditional phone communications. Bland AI argues that while humans cannot work 24/7 or handle millions of calls simultaneously, their AI agents can do so at a fraction of the cost. The platform is designed to work alongside human employees to enhance overall efficiency.