Guidehealth is a digital healthcare platform that supports health systems and clinical networks in scaling value-based care beyond the inpatient setting. The company's technology facilitates care coordination, including prior authorization and referrals, while utilizing AI to predict patient needs more effectively. Guidehealth assigns virtual clinical team members, known as Healthguides, to work with partner systems.
The company's platform combines virtually embedded Healthguides and AI-native workflows to bring predictive patient data together at the right time, aiming to maximize health outcomes and value for physicians and patients.
In December 2023, Guidehealth acquired Arcadia's managed service organization and value-based care service division, which expanded Guidehealth's capabilities in managing populations across multiple regions, insurers, and clinical partners.
As of August 2024, Guidehealth had expanded to four states: Illinois, Pennsylvania, Georgia, and Texas. The company expected to double its revenue by the end of 2025.
Key customers and partnerships
Guidehealth primarily serves health systems, clinically integrated networks, and physician networks. As of July 2024, the company supported over 500,000 lives across these various networks.
Guidehealth entered a strategic partnership with Memorial Hermann Health System in southeast Texas in August 2024. This partnership aimed to improve care coordination for uninsured and underinsured patients who often rely on emergency departments for healthcare needs rather than primary care clinics.
The company has also formed technology partnerships with companies like Story Health, Hippocratic AI, and Arcadia to build out its technical network. The partnership with Arcadia, in particular, allowed Guidehealth to leverage Arcadia's data analytics platform to power its newly acquired managed services organization offering.
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