Peerlogic

Peerlogic is a company specializing in AI-powered conversational intelligence for the dental industry. Founded in 2020, Peerlogic's technology platform processes data points captured from human speech to help dental practices improve their business performance. The company's core offering is a conversational analytics suite that provides call insights, performance reports, missed opportunity tracking, and predictive insights. Peerlogic's AI technology analyzes front-office interactions to identify areas for improvement and best practices, enabling dental offices to streamline communications, improve efficiency, and ultimately generate more revenue.

The platform integrates with dental practice management software and VoIP phone systems, offering a comprehensive suite of communication tools for managing calls, text messages, chat, and fax. Peerlogic's AI-driven call summary technology, introduced in May 2024, allows front office staff to quickly understand the value and priority of missed calls through AI-generated summaries. This feature aims to help dental practices return calls more efficiently and personalize patient interactions.

Peerlogic has experienced significant growth, with a reported 1,200% increase from 2022 to 2023. As of January 2024, the company was servicing more than 1,000 dental offices in the US.

Key customers and partnerships

Peerlogic's services are utilized by dental offices and Dental Service Organizations (DSOs) to gain insights that can improve the quality of patient care. In June 2023, Peerlogic partnered with Bola AI, a provider of voice-AI technology for dental professionals. This partnership aimed to combine Peerlogic's front-office efficiency solutions with Bola AI's Voice Perio system, which enables seamless entry of periodontal data into practice management systems. The collaboration was designed to enhance accuracy and efficiency throughout the patient experience, from initial phone calls to perio charting and treatment acceptance.