TELUS International, rebranding to TELUS Digital Experience (TELUS Digital) in the third quarter of 2024, is a global provider of digital solutions focused on enhancing customer experience (CX) for global and disruptive brands. The company offers a comprehensive range of services that support the full lifecycle of its clients' digital transformation journeys. These services include digital strategy, innovation, consulting and design, IT lifecycle solutions, intelligent automation, and end-to-end AI data solutions including computer vision capabilities. TELUS Digital also provides omnichannel CX and trust and safety solutions such as content moderation.
The company's expertise spans various strategic industry verticals, including tech and games, communications and media, ecommerce and fintech, banking, financial services and insurance, healthcare, and others. TELUS Digital's offerings are designed to help clients more quickly embrace next-generation digital technologies to deliver better business outcomes. The company has developed proprietary AI solutions, including the GenAI Jumpstart accelerator, which can build a virtual assistant prototype in eight weeks, and Fuel iX, an enterprise-grade AI engine that accelerates the process of putting generative AI applications into production.
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