Defined.ai provides high quality and ethically sourced datasets for developing AI applications. It offers a variety of datasets including text, image, GenAI, speech, and live data, catering to customers in industries such as retail, finance, telecommunications, and insurance.
The company also offers a platform called Neevo, where members contribute to the development and improvement of AI systems by performing written, tagging, collection, and classification tasks. Members are compensated for each completed task.
As of January 2023, the company operated in the US, Portugal, and Japan.
Key customers and partnerships
As of January 2024, the company served customers across the insurance, banking, telecommunications, and retail industries. Notable customers include Fortune 500 companies including BMW, Mastercard, Salesforce, Samsung, and Yahoo Japan.
Moreover, Defined.ai is part of Accelerat.ai, a consortium of Portuguese companies backed by the Government, which seeks to develop trustworthy AI applications. In October 2022, it unveiled a conversational AI solution for contact centers that can handle multiple languages, including Portuguese.
Funding and financials
In May 2020, the company raised USD 50.5 million in a Series B funding round. The funds were utilized to expand its existing portfolio, launch new subscription-based solutions, expand its global reach, grow its employee headcount from 100 to 500, and open additional R&D labs globally.
In 2019, Defined.ai’s revenue increased by 656% YoY and employee headcount increased by 176% to 250 YoY.
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