Sondermind is a telepsychiatry platform that facilitates access to treatment covered by insurance plans for users with mental health conditions. Customers can answer questions to get matched with a psychiatrist, set up an account, enter insurer and credit card details for copays, and schedule a video appointment to discuss their health concerns. The company also has a guaranteed pay program, which settles the practitioner fee within 24 hours of a patient visit.
In November 2022, the company acquired Total Brain, a mental health monitoring and support platform, and integrated Total Brain’s offerings into its own to provide a more holistic offering. In March 2023, the company acquired Mindstrong's technology assets, including some of its tech team. Through the acquisition, SonderMind was able to offer more personalized care journeys to users, employ clinical note templates, and improve its measurement-based services.
In July 2021, the company concluded a Series C funding round which valued the company at more than USD 1 billion to reach unicorn status.
Key customers and partnerships
As of September 2024, the company had more than 9,000 behavioral health professionals across 36 states who were in-network with several health plans to help customers, depending on their insurance plan. Some partnering insurers include Aetna, UnitedHealthcare, BlueCross BlueShield of Texas, Anthem, and Cigna.
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