ScriptDrop

ScriptDrop is a healthcare technology company founded in 2016 that focuses on improving prescription access and medication adherence. The company has developed a platform that seamlessly connects pharmacies to a nationwide network of trained, professional couriers to deliver prescriptions directly to patients' homes. ScriptDrop's technology integrates directly into pharmacists' existing workflows, allowing them to offer delivery services without disrupting their operations. The company's platform provides real-time tracking of deliveries, including chain-of-custody updates and digital signatures, enabling pharmacies to monitor the entire delivery process.

ScriptDrop's services are available across all 50 states in the US, making it the first medication delivery program with such extensive coverage. The company offers multiple service levels, including same-day and urgent delivery options, to cater to various patient needs. In addition to delivery services, ScriptDrop provides long-term data storage and customer service support to its partners. The company's business model has shown positive results for pharmacies, with independent pharmacies experiencing a 6-8% increase in revenue on average after implementing ScriptDrop's delivery services. As of March 2023, 70% of patients using ScriptDrop for recurring prescriptions never missed a delivery, receiving their medications every month.

Key customers and partnerships

ScriptDrop has established partnerships with various entities in the healthcare ecosystem. In March 2023, the company announced a partnership with Uber Health to expand prescription delivery services. This collaboration allows healthcare providers to request medication deliveries for patients through Uber Health's platform, particularly benefiting patients being discharged from hospitals.

ScriptDrop also works with major hospital systems, grocery chains, and pharmacy software systems. In August 2020, the company partnered with Roadie, a UPS company, to enable same-day and urgent delivery services. This partnership has significantly expanded ScriptDrop's delivery footprint across all 50 states. Additionally, in November 2022, ScriptDrop partnered with Redi.Health to combine prescription delivery with a digital health management platform, offering patients a comprehensive solution for medication management and adherence support.