98point6

98point6 offers 24/7 on-demand, text-based primary care for the users through a mobile app. The user gets a text-based (photo and video capabilities if required) personalized care plan from the doctor with diagnosis and treatment for their medical issues. The app also coordinates with pharmacies and labs if required. The company’s virtual clinic comprises board-certified doctors hired as direct employees of the company. It offers a personal telehealth subscription plan for USD 30 for the first three months, which can be renewed for an annual plan for USD 120 per year. Additionally, each visit carries a nominal fee of USD 1 for the user. The company also offers business-to-business (B2B) sponsored plans for the partnered employers, health plans, and health systems, covering their beneficiaries.

98point6 also employs artificial intelligence (AI) with natural language processing capabilities which learns from the user's interactions with the interface and to support doctors in identifying key health issues of users. As of April 2020, its client list included over 200 employers, health plans, and retail partners and served more than 3 million members.

In September 2022, the company launched a new vertical for virtual care technology licensing. The company also announced that MultiCare Health System will be the first healthcare provider to incorporate 98point6’s licensing technology into its hybrid ambulatory care platform Indigo Health.

Key customers and partnerships

In October 2023, 98point6 partnered with telehealth platform provider SteadyMD to provide an all-in-one virtual care offering to healthcare organizations. The partnership combined 98point6's cloud-based technology platform with SteadyMD's network of clinicians to help healthcare organizations lower costs, reduce burnout, and manage patient workloads. The collaboration aimed to create new revenue streams for healthcare organizations and increase provider efficiency while improving patient care. 

Funding and financials

In September 2022, the company raised more than USD 20 million from investors. Existing investors that took part in this round include the Growth Fund of L Catterton and Activant Capital. The funds were raised to support the launch of the company’s new virtual care  technology licensing offering.