Buoy Health

Buoy Health offers an AI-powered symptom checker to help individuals and patients navigate their health concerns by providing personalized clinical guidance. Buoy's platform assesses users’ symptoms and suggests appropriate care options, ranging from telemedicine to primary care and behavioral health resources. The platform aims to reduce unnecessary healthcare visits by directing users to the right level of care by helping patients connect with healthcare providers covered by their health insurance.

The company is able to navigate users based on a variety of symptoms relating to several areas, including back and extremities, chest and breast, digestive and genitals, head and face, behavioral, neurological, skin conditions, sleep, and systemic. Based on the user’s patients, the platform can coordinate care for users with regard to a range of healthcare and healthcare-related offerings, including doctors and providers, lab testing, nutrition and vitamins, pharmacy services, skincare products, supplements, and weight management practices and medication. The platform also has community features as well as curated educational material.

Key customers and partnerships

In August 2020, the company partnered with Consortium Health Plans to be a preferred partner. Through the partnership, Consortium's Clinical Innovation and Partnerships team began recommending Buoy as the AI-Enhanced Digital Front Door for its member plans for patient evaluations when serving their 25 million national account members.

In May 2020, the company partnered with CVS Health subsidiary MinuteClinic to provide users with access to convenient, accessible, and affordable care at any of MinuteClinic’s locations across the US.