GoGoGrandparent (GGG) is a transport service for the elderly to increase independence. Its services link seniors to ride hailing and delivery services, monitor ride pickups, check in regularly with users, and offer 24/7 support.
Its GoGoGuardian System combines people and technology to handle requests on behalf of elderly persons including, requesting Uber and Lyft to desired locations, meal deliveries, medication management, and grocery deliveries. The company’s services are available across the US and Canada for a membership fee of USD 9.99 per user per month.
In February 2019, the company was fined USD 10,000 by regulators in California for not applying for a permit as a for-hire transportation service. The permit entails buying relatively expensive liability insurance, and turning over a list of vehicles and drivers, among other stipulations.
Key customers and partnerships
GoGoGrandparent primarily serves elderly individuals who seek independence but need assistance with daily tasks.
In May 2021, the company partnered with Voto Latino Foundation and Uber to launch a new initiative that provides the Latino community with increased access to COVID-19 vaccines as part of its broader vaccine equity program.
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