Mynd operates a platform for individual investors (i.e individual landlords) of Single Family Rental (SFR) properties that provides full-service property management (mostly to individual owners) using digital leasing with 3D tours, self-showings, tenant screening, tenant and owner portals, financial reporting, electronic rent collection, repairs and maintenance, a dedicated portfolio manager, and 24/7 emergency support.
The company claims the platform has reduced leasing times and generated high-quality tenants with low delinquency for its users. One advantage of using Mynd is that the company provides a guarantee of up to USD 5,000 when 1) tenants fail to pay rent, 2) damage to the properties beyond the normal wear and tear, and 3) tenants cannot pay and get evicted. The company has different subscription fees for various cities. The company’s pricing for its full service without guarantees ranges from USD 69 - 99 per month, while its prices range between USD 99 - 199 per month with the inclusion of guarantees.
As of August 2024, the company managed over 18,000 homes and USD 6 billion worth of assets under management, spanning over 27 markets across Arizona, California, Colorado, Florida, Georgia, Indiana, Nevada, North Carolina, Oregon, Tennessee, Texas, and Washington.
In June 2024, Mynd merged with Roofstock, a real estate investment platform focused on SFRs, to offer users integrated property investment and management offerings. Through this merger, Mynd planned to provide real estate investors with an integrated investment and rental management platform, offer analytical insights on SFRs, and support buying and selling decisions.
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