Kibo Commerce

Kibo Commerce is a cloud-based, composable digital commerce platform designed for retailers, manufacturers, distributors, and wholesalers. The platform offers an integrated suite of omnichannel commerce solutions, including order management, ecommerce, and subscription commerce. Kibo Commerce enables businesses to create seamless and engaging shopping experiences across all channels, driving revenue and customer satisfaction.

At its core, Kibo Commerce provides an extensible ecommerce solution with advanced out-of-the-box capabilities and easy-to-use workflows for launching personalized customer experiences quickly. The platform's distributed order management system empowers retailers to personalize the entire order lifecycle for both in-store and digital purchases. Kibo Commerce's AI-powered decisioning engine optimizes order fulfillment with automated order routing, enabling businesses to create order routing rules through its business process manager and deploy role-based UIs and POS tools to empower stores to fulfill orders, adjust order routing rules, and react quickly to real-time conditions.

Kibo Commerce's platform is built on a future-proof architecture, designed for organizations at every stage of their ecommerce journey. It offers customizability, flexibility, and scalability, catering to medium and large enterprise-sized merchants across various industries, including retail, manufacturing, distribution, B2B, and B2C models. As of June 2023, clients utilizing Kibo Commerce experienced an average of 200% digital revenue growth within one year and outperformed industry conversion rates by 57%, while achieving 42% cost savings from deployment.

Key customers and partnerships

Kibo Commerce has formed strategic partnerships with companies like Logicbroker, a leading Supply Chain Experience Management (SCXM) ecommerce platform. This collaboration enables retailers and brands to efficiently expand their assortment via all B2B and D2C ecommerce models, including drop ship, marketplace, and supply chain visibility. Joint customers, such as Ace Hardware and Boscov's, have benefited from this partnership, with Ace Hardware seeing a 279% increase in digital revenue growth in one year, and Boscov's experiencing a 40% in-store upsell rate on BOPIS purchases.