Obsess

Obsess is an experiential ecommerce platform that leverages augmented reality (AR) and virtual reality (VR) technology to create immersive, shoppable 3D virtual retail environments for brands and retailers. The platform allows companies to construct photorealistic digital spaces where customers can explore products in a visually engaging and interactive manner. Obsess' virtual stores aim to drive product discovery, customer engagement, clickthrough rates, session duration, average order value, and conversion for its clients.

Obsess' proprietary technology enables brands to offer seamless and memorable branded virtual experiences without requiring customers to download an app or use a headset. The platform supports various features such as walking and talking avatars, gamification elements, educational content, and social media integrations to enhance the shopping experience. As of February 2023, Obsess had created virtual stores in over 45 countries, supporting more than 30 languages.

The company has partnered with renowned brands across industries, including Sam's Club, Charlotte Tilbury, Diesel, Dior, Party City, Tommy Hilfiger, J.Crew, and Elizabeth Arden, to launch immersive virtual shopping experiences. In June 2023, J.Crew unveiled the "Virtual Beach House," a 360-degree virtual store celebrating the brand's 40th anniversary, featuring themed rooms, product displays, historical catalogs, and interactive games. Similarly, Elizabeth Arden launched a shoppable virtual store in May 2023 to engage younger, tech-savvy consumers and showcase its heritage through digital storytelling.

Key customers and partnerships

In February 2024, Mytheresa, an ecommerce platform, collaborated with Obsess to launch an exclusive visionOS app for Apple's Vision Pro headset. The app offers users a hyper-realistic digital luxury shopping experience in virtual environments like Capri and Paris, featuring curated collections from brands such as Loewe, Valentino, and Saint Laurent. The partnership aims to transform traditional ecommerce into an emotional and engaging shopping journey.