Serverless Inc offers an open source platform that allows users to develop, deploy, and monitor serverless apps. It provides a dashboard to offer enhanced visibility on apps for users, while also offering multiple app integrations (such as Slack notifications on potential issues). Although the platform initially targeted app deployments through Amazon Web Services (AWS) Lambda, it is now a cloud agnostic platform.
The platform operates a freemium model with additional features provided in the paid tiers. Notably, it offers customized packages for enterprises, which also includes an option for the platform to host an app on the client’s AWS account. Serverless is used by multiple large enterprises including EA Sports, Coca-Cola, Expedia, and Reuters.
Serverless partnered with Chinese tech giant Tencent in November 2019 to expand their operations mutually. Initially, through the collaboration, the companies offered three open-source, serverless framework projects (REST APIs, static websites, and Express.js apps) on Tencent Cloud.
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