Promobot is a manufacturer of autonomous customer service robots used for helping with navigation, answering questions, and presenting promotional material. The robot is designed for retail, banking, hospitality, and entertainment venues. In a retail setting, Promobot can be integrated with databases of customer data to issue loyalty cards and offers and can read the barcodes of products to give additional information. Promobot is equipped with facial recognition, speech recognition, a moving body, and head, and integrates with external systems and devices.
Key customers and partnerships
The company operates through a network of 50+ agents, dealers, and distributors and has deployed over 1,500 robots in 44+ countries as of August 2024. Customers include Ikea, the Dubai Mall, and Moscow metro.
In June 2018, the company partnered with Intellitronix to give exclusive rights to market Promobot in the US. In March 2021, Promobot partnered with computer vision solution provider Smart Engines to develop a system that gathers data from ID documents. The company also partnered with emotion AI developer Neurodata Lab to enable the robot to better interact with humans (October 2018).
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