Prodoscore offers a proprietary scoring system that provides visibility into employee engagement and productivity. The platform uses employee activity on cloud -based tools as a measure of engagement. It uses machine learning, AI, and natural language processing techniques to do so and has established integrations with CRMs (Salesforce, SugarCRM, and Hubspot), collaboration tools (Microsoft Teams, RingCentral, and Dialpad), and other business apps (Box and QuickBooks). The platform’s customizable dashboard allows managers to monitor data while its scoring system tracks employee, team, and organization-wide productivity scores over time. It also established a partnership with the largest privately-held distributor of business cloud infrastructure and contact center services, Telarus, which was expected to help Prodoscore increase market share.
Key customers and partnerships
Its clientele includes Vonage, AppSmart, Gannett, and Star2Star Communications. As of July 2020, the platform had 35,000 active users.
Funding and financials
The company received a strategic growth investment from PSG for product development and hiring in January 2023. Funds were earmarked to support the company’s product development and its sales and marketing as well as help meet the growing market demand.
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