PackHelp

Packhelp is a Poland-based sustainable custom packaging solution that allows businesses to design and order environmentally friendly packaging online. Customers can use its online package design and purchase software to explore, design, and order custom packaging solutions such as boxes, mailers, flexible packaging, bags, and envelopes. The technology behind Packhelp enables instant quotes, online design capabilities, and reorder processes. The company emphasizes transparency in eco-label communication, responsible sourcing through a vetted supplier network, reforestation efforts in partnership with One Tree Planted (a non-profit tree planting charity), and decarbonization by providing insight into the carbon footprint of packaging throughout its lifecycle. Packhelp offers end-to-end services, including packaging prototyping, cost optimization, warehousing consultancy, and order financing. The platform caters to various industries, providing popular packaging solutions for gifts, cosmetics, fashion and food industries, supplements, coffee, and bakery items. In addition, Packhelp focuses on sustainability, boasting an eco badge and FSC certification for verified and responsible sourcing practices. As of November 2021, the platform had processed ~50 million pieces of packaging.

Key customers and partnerships

As of February 2024, the platform served more than 67,000 customers in 30 markets, including H&M, Uber Eats, Biotika, and Alyve.

Funding and financials

In November 2021, Packhelp raised EUR 40 million (~USD 43.8 million) in a Series B funding round led by InfraVia to accelerate its international expansion efforts. The company also reported that ~70% of its customers were small businesses as of November 2021; however, it planned to focus more on mid-market and enterprise customers.