Spitch

Overview
News
Natural Language Processing Tools?
Product stageSegments
Early
?
Sentiment analysis, Conversational AI and customer service automation
?

Spitch is a global provider of conversational AI solutions for businesses, headquartered in Switzerland since 2014. The company offers an omnichannel platform that leverages Natural Language Processing (NLP), Artificial Intelligence (AI), and Machine Learning to help enterprises better understand and serve their customers. Spitch's core technology includes virtual assistants for text and voice, speech analytics, voice biometrics, knowledge base, and chat platform capabilities. The company develops and maintains its own proprietary technology, focusing on delivering customizable end-to-end AI solutions that seamlessly integrate with existing infrastructure. Spitch's platform can handle both voice and text-based interactions, allowing for seamless transitions between channels. The company's solutions are designed to improve customer experience, increase efficiency, and reduce costs for businesses across various industries. As of August 2022, Spitch reported handling over 50 million end-user interactions annually. The company has experienced significant growth, with a reported 400% year-over-year increase prior to its US market entry in March 2022.

Key customers and partnerships

Spitch serves over 40 customers worldwide, including notable names such as Samsung, Etihad Airways, Swisscard, Versicherungs Kammer Bayer, Baloise Insurance, PostFinance, Gruppo Reale, and Migrosbank. The company's solutions cater to various sectors, including finance, insurance, healthcare, technology, telecommunications, education, retail, public transport, and government. In September 2022, Spitch announced a strategic partnership with Omantel, the leading telecommunications provider in Oman, and Datalyticx, an Omani-based startup, to develop Arabic-speaking omnichannel virtual agents for the Middle Eastern market. Additionally, Spitch has collaborated with Swisscom, leveraging their call center conversations to enhance language models, particularly for French and Swiss German dialects.


Sources

Disclaimer: This company profile has been generated using data obtained through automated web searches and advanced generative AI technology. While we strive to ensure the accuracy and reliability of our sources, auto-generated information could be outdated or inaccurate and should be verified independently.
HQ location:
Kreuzstrasse 54 Zürich CHE
Founded year:
2014
Employees:
101-250
IPO status:
Private
Total funding:
USD 5.9 mn
Last Funding:
-
Last valuation:
-
Key competitors
Filter by the segments to which the disruptor belongs
All Segmentsexpand
 
Loading...
Loading...
Loading...
Loading...
Product Overview
-
Loading...
Loading...
Loading...
Loading...
-
Loading...
Loading...
Loading...
Loading...
-
Loading...
Loading...
Loading...
Loading...
-
Loading...
Loading...
Loading...
Loading...
-
Loading...
Loading...
Loading...
Loading...
Product Metrics
-
Loading...
Loading...
Loading...
Loading...
-
Loading...
Loading...
Loading...
Loading...
-
Loading...
Loading...
Loading...
Loading...
-
Loading...
Loading...
Loading...
Loading...
-
Loading...
Loading...
Loading...
Loading...
Company profile
-
Loading...
Loading...
Loading...
Loading...
-
Loading...
Loading...
Loading...
Loading...
-
Loading...
Loading...
Loading...
Loading...
-
Loading...
Loading...
Loading...
Loading...
-
Loading...
Loading...
Loading...
Loading...
Funding data are powered by Crunchbase
arrow
menuarrow
Click here to learn more
Get a demo

By using this site, you agree to allow SPEEDA Edge and our partners to use cookies for analytics and personalization. Visit our privacy policy for more information about our data collection practices.