Nuvalaw is a LegalTech company that operates a claims resolution platform facilitating online negotiation and arbitration of Property & Casualty (P&C) insurance claims. The company's cloud-based platform handles all documentation and interactions between parties online, reducing the resolution time of complex insurance claims from over a year to a few days. The platform works with the Ministry of Justice's Claims Portal and Official Injury Claim portal to provide binding settlements. Using AI technology, the platform addresses various legal issues in claims resolution. As of March 2022, the platform delivered cost savings of 30-50% for claimants. The technology significantly improves traditional claims processing, as personal injury claims in the UK typically experienced waiting times of up to 546 days for court dates and payouts.
Key customers and partnerships
Nuvalaw operates in partnership with Trust Arbitration in the UK, serving eight major insurers and seven major law firms as of October 2023. In March 2022, Admiral Insurance selected Nuvalaw and Trust Arbitration as their provider for Alternative Dispute Resolution for personal injury claims. The partnership followed a successful program with Admiral and claimant law firms, aimed at expediting the resolution of Personal Injury claims.
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