Birchbox is a beauty subscription service that delivers personalized monthly boxes containing a mix of four to six sample and full-sized items of makeup, skincare, haircare, and fragrance products. Subscribers complete a web-based beauty profile to receive customized product selections tailored to their preferences and needs. The company allows subscribers to try high-end samples before committing to full-size purchases. Birchbox's online shop offers full-size versions of sampled products along with other beauty items.
Birchbox also operates physical retail stores in New York City and Paris. In 2015, the company developed its own in-house beauty brands named Love of Color and Arrow.
In May 2023, the investment company Retention Brands acquired Birchbox’s assets from FemTech Health (a company that acquired Birchbox in 2021). As of July 2024, Birchbox offered monthly subscriptions starting at USD 19 for an annual plan, delivering a mix of samples and occasional full-size items across the makeup, skincare, haircare, and fragrance categories.
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