Refurbed is an online marketplace for refurbished electronics, such as smartphones, laptops, tablets, and other devices. Founded in 2017 and headquartered in Vienna, Austria, the company has experienced rapid growth and expansion across Europe. Refurbed's business model involves partnering with professional refurbishers who follow a rigorous 40-step process to restore used electronic devices to like-new condition, both in terms of appearance and functionality. These refurbished products are then sold through Refurbed's platform at prices typically 40% lower than brand-new equivalents, while also being more environmentally friendly.
The refurbished electronics offered by Refurbed come with a minimum 12-month warranty and a 30-day testing period, ensuring customer satisfaction. The company's commitment to sustainability is further demonstrated by its practice of planting a tree for every product sold, offsetting the remaining carbon footprint. As of June 2023, Refurbed achieved a significant milestone of EUR 1 billion in gross merchandise value (GMV) since its inception. Additionally, the company has attained profitability in its core markets of Austria and Germany as of 2022, ahead of schedule.
Refurbed has expanded its operations from Austria and Germany to Italy, Sweden, Denmark, Ireland, the Netherlands, and France. The company offers over 18,000 refurbished products across various categories, including smartphones, laptops, tablets, household appliances, e-bikes, and sports equipment. Refurbed has also made strategic acquisitions to further its mission of promoting sustainable consumption and the circular economy.
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