Leena AI

Leena AI, a graduate of YCombinator’s Summer 2018 accelerator, offers an employee experience platform for human resources. Leena AI integrates with HR systems like Workday and communication platforms like Teams and Slack to automate simple and repetitive HR tasks. The platform offers the following features:

1) Employee onboarding: Automates onboarding processes for new hires, engages new employees using a virtual agent chatbot, and provides dropout predictions and engagement analytics

2) HR service delivery: Answers routine queries like remaining vacation time or insurance, provides access to personal data and documents like pay slips and tax information, acts as a document management system, automates knowledge base management, and provides centralized analytics

3) Employee engagement: A virtual agent platform for conversational employee feedback, smart surveys, and automated action planning tools, provides employee sentiment analytics, attrition predictions, and engagement trends

4) Employee relationship management: A unified employee information and interaction platform

Leena AI leverages several underlying AI models, including OpenAI’s GPT-3, for its query response and workflow automation.The company launched a new proprietary large language model (LLM) called “WorkLM” in May 2023, which is based on 2 TB of curated proprietary data acquired by Leena AI over seven years.

Notably, the company claims that its GenAI assistant is able to help enterprises reduce 70% of employee tickets across functions like HR, IT, and finance by centralizing knowledge and automating actions across enterprise applications.

Key customers and partnerships

As of April 2024, the company’s platform was used by over 10 million employees across 400+ organizations, with notable brands including The Coca-Cola Company, Airbnb and Puma, among others.

Funding and financials

Leena raised external funding in a USD 30 million Series B held in September 2021 led by Bessemer Venture Partners. The then-new capital was utilized to fund product innovation and expand its offering to additional verticals including finance, IT, and sales.