Smartsheet is a SaaS platform offering solutions for collaborative work automation, including task delegation, progress tracking, document sharing, and calendar management. The platform has integrated with Microsoft, Atlassian, Salesforce, Dropbox, and Amazon Web Services (AWS). The platform also offers no-code automation features that allows non-technical users to build workflows on the platform. The platform, offered in eight languages, has offices in Boston, London, Edinburgh, and Sydney.
In October 2024, Smartsheet launched new user experience and features to enhance usability and overall experience.
In September 2024, Vista Equity Partners and Blackstone offered to buy Smartsheet for USD 8.4 billion. Previously, in September 2022, Smartsheet acquired brand management, templating and creative automation platform; Outfit, complementing its previous acquisition of Brandfolder (September 2020), a digital asset management platform. Smartsheet’s other past acquisitions include 10,000ft (a project management tool), TernPro (the developer of Slope Software), and Converse.AI (a business automation bot developer).
For FY2023, the company reported a total revenue of USD 766.9 million, a 39% increase year-over-year. Subscription revenue rose by 41% to USD 713.7 million, and professional services revenue increased by 22% to USD 53.2 million. The GAAP operating loss was USD 221.6 million, or 29% of total revenue, while the non-GAAP operating loss was USD 36.0 million, or 5% of total revenue. GAAP net loss was USD 215.6 million, with a net loss per share of USD 1.66. Non-GAAP net loss was USD 29.2 million, with a net loss per share of USD 0.22.
The company guided FY2024 revenue to be between USD 943 to 948 million, implying a YoY growth of 23%–24%, and Non-GAAP net income per share of USD 0.31 to USD 0.38.
Key Customers and partnerships
The company mainly caters to enterprises and it is trusted by more than 90% of the fortune 100 companies. In October 2024, Smartsheet partnered with AWS to launch connectors for Amazon Q Business.
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