NumberAI is an after-sales service platform that provides AI-powered insights exclusively for car dealerships. The platform’s AI-powered chatbot “Numa” connects with customers on their landline numbers and solves customer queries. The platform features a shared inbox that integrates communication across channels (calls, messages, social media) as well as call routing, updates, and lead engagement. The platform is also integrated with payment management systems, loyalty, scheduling, and POS solutions.
The platform claimed to recover appointment revenue of up to USD 150,000 per month, increase response time by 98%, and facilitate a 16% increase in customer continual service improvement (CSI).
Key customers and partnerships
As of May 2022, the platform served more than 100,000 dealership customers, including Nissan, Toyota, Chevrolet, KIA, and Mazda.
Funding and financials
In January 2020, the company raised an undisclosed amount of funding from Moderne Ventures.
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