Devoted Health offers Medicare Advantage insurance products to seniors and individuals with chronic conditions. Through the company’s platform, users can subscribe to Devoted Health’s platform and gain access to a Medicare plan (based on their choice and preference) along with additional benefits such as dental plans, over-the-counter and prescription drugs, gym memberships, eyeglasses, hearing aids, or medical alert devices. Once users sign up, they receive a free guide to help them choose a Medicare plan. After signing up, the company also offers access to telehealth consultations to on-call providers at no cost, care navigation services, and emotional support.
As of December 2023, the company noted that it served over 140,000 members, across 299 counties in 13 states.
Key customers and partnerships
Devoted Health has partnered with several healthcare providers to offer their services to users and expand the company’s reach. Some of these partnerships include the following.
Between 2020 and 2021, Devoted Health signed several partnerships, mainly to expand its market presence (via partnerships with the Medical Clinic Of Houston to expand into Huston and PopHealthCare to expand its footprint in the Arizona market), provide seniors with access to its healthcare services (via a partnership with Apricus Health), and provide post-acute home-based care (via a partnership with onehome).
Most recently, in October 2022, Devoted Health partnered with Lionel Richie to help expand Devoted Health’s market presence; Lionel Richie served as Devoted Health’s spokesperson.
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