Genpact

Genpact Limited (NYSE: G) is a global professional services firm focused on delivering outcomes that transform businesses. Founded in 1997 as a business unit within General Electric, Genpact spun off as an independent company in 2005 and went public in 2007. The company is headquartered in New York City and has over 125,000 employees across more than 30 countries.

Genpact offers two main service lines:

• Data-Tech-AI services: Includes data engineering, analytics, artificial intelligence, and digital transformation solutions. Genpact leverages its AI-based digital business platform, Genpact Cora, to deliver these services.

• Digital Operations services: Involves running and transforming clients' operations to deliver higher performance levels. This includes business process outsourcing and management across functions like finance, supply chain, and customer service.

Genpact serves clients across various industries including banking, insurance, healthcare, retail, manufacturing, and more. The company has been expanding its capabilities in areas like cloud, data analytics, and AI through organic investments and acquisitions. Recent acquisitions include Hoodoo Digital (Adobe solutions expertise), Enquero (data engineering), and Something Digital (digital commerce). In 2023, Genpact reported total revenue of USD 4.48 billion, with Digital Operations and Data-Tech-AI services contributing 55% and 45% respectively. The company is focused on embedding AI across its offerings and aims to be an "AI-first company" going forward.