Paradox

Paradox is a conversational recruiting software company founded in 2016 that leverages artificial intelligence to streamline and automate various aspects of the hiring process. The company's flagship product is an AI assistant named Olivia, which interacts with candidates through natural language processing to handle tasks such as candidate screening, interview scheduling, and onboarding. Paradox's technology is designed to reduce the administrative burden on recruiters and hiring managers, allowing them to focus on more strategic aspects of talent acquisition.

The platform supports over 100 languages, making it suitable for global companies with diverse hiring needs. Paradox's software is particularly effective for high-volume hiring, enabling organizations to scale their recruitment efforts efficiently. The company's solutions include a Conversational Applicant Tracking System (ATS), dynamic career sites that adapt to each candidate's interaction, and tools for automating various stages of the recruitment process.

Paradox has achieved significant growth since its inception, with revenues increasing by over 1,000% between 2020 and 2023. The company has been recognized multiple times on the Inc. 5000 list of fastest-growing private companies in the US and has also been featured on the Deloitte Fast 500 list. In March 2024, Paradox announced a leadership transition, with Adam Godson taking over as CEO from founder Aaron Matos, who moved into the role of Executive Chairman.

Key customers and partnerships

Paradox serves a wide range of global clients across various industries. Some of its notable customers include Unilever, McDonald's, General Motors, Nestlé, Pfizer, L'Oréal, CVS Health, FedEx, Compass Group, and Disney. The company has established partnerships with major HR technology providers, becoming an SAP Endorsed partner and being recognized as an early adopter of Workday's AI Marketplace.

Paradox has demonstrated its impact through case studies with clients such as General Motors, where the implementation of their AI assistant (branded as Evie) reduced interview scheduling time from an average of five days to 29 minutes. The company's solutions have helped clients like Southern Rock Restaurants save over USD 840,000 in a single year through improved hiring efficiency.