Neptune Flood is a digital flood insurance provider for homeowners and businesses; the company specializes in flood insurance solutions for residential and commercial properties. Under Neptune’s residential flood insurance, the company provides dwelling coverage up to USD 4 million, contents coverage up to USD 500,000, and additional coverage for living expenses, basement contents, unattached structures, and pool repair and refill. The company has a waiting period of 10 days for residential flood insurance.
The company uses its patent-pending technology, Triton, which is an AI engine that processes insurance quotes daily, using machine learning and storm surge and inland flood modeling. Triton technology decides whether the coverage can be provided based on 50+ different data elements. It also quotes the price for the specific risk undertaken and determines which reinsurer will provide the insurance coverage. The company claims that through this technology, customers can obtain insurance quotes in less than two minutes. As of December 2023, the company served 49 states in the US.
In May 2024, the company acquired Charles River Data, a data science consulting group, to improve its analytical capabilities and enhance its Triton underwriting platform.
Key customers and partnerships
In March 2023, the company partnered with Ecopia AI, a developer of intelligent systems to extract insights from geospatial big data, to integrate Ecopia’s building-based geocoding with the company’s consumer-facing risk underwriting engines. The partnership allows Neptune to further refine and validate the geospatial analysis performed within its AI and ML models, resulting in accuracy in risk selection, pricing, and disaggregation.
In July 2022, the company partnered with Strategic Insurance Agency Alliance (SIAA), a national alliance of independent insurance agencies. Through the partnership, SIAA member agencies would have access to Neptune's instant flood solution through SIAA MarketFinder and SIAA's online member-only portal to offer clients flood coverage options.
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