Ribbon

Ribbon Communications provides real-time communications software, IP, and optical networking solutions to service providers, enterprises, and critical infrastructure operators. The company’s product offering includes network transformation solutions, such as softswitch, application servers, policy and routing, media gateways, analytics platforms, and supporting applications for telecom service providers and enterprises. 

Ribbon's core offerings include the Ribbon Networking portfolio, which consists of three interoperable product families: 

1) Neptune Packet Networking: An end-to-end solution that offers converged support for Ethernet, multiprotocol label switching, segment routing, FlexE, time-division multiplexing, optical transport network (OTN), and wavelength division multiplexing for multi-service packet transport

2) Apollo Optical Networking: A reconfigurable and programmable OTN solution with integrated packet-switching capabilities

3) Muse Lifecycle Automation: Complete lifecycle management and domain orchestration solution powered by platform as a service and paired with Ribbon’s LightSOFTTM network management system for OTNs.

In October 2024, Ribbon demonstrated its 9408 compact modular platform featuring 400G ZR+ and 800G ZR+ capabilities on a single sled at NGON/NetworkX. The platform will enable operators to support metro and long-haul transport on a single module. As of October 2024, the company has developed 1,000 patents.

The company has strengthened its product offering through acquisitions. In 2018, Ribbon acquired Edgewater Networks, a provider of network Edge orchestration solutions for small and medium enterprises and unified communications markets. In 2019, it acquired Anova Data, a provider of advanced analytics solutions. 

The company reported a revenue of USD 826 million for the year ended December 2023.

Key customers and partnerships

As of November 2024, Ribbon had a diverse customer base across the Americas, Asia-Pacific, Europe, and the Middle East, including service providers like BT, Verizon, CenturyLink, Deutsche Telekom, Softbank, TalkTalk, and Tata and public sector customers such as the US Department of Defense, the University of Texas at Austin, the City of Los Angeles, and the Los Angeles Public Library.

Ribbon also has an ecosystem of technology partners like Microsoft, Amazon Web Services, IBM, Intel, and Polycom.