Userbot

Userbot is a company specializing in conversational and generative artificial intelligence solutions. The company offers an all-in-one AI ecosystem for enterprise business solutions, focusing on improving customer experiences for innovative companies and public administrations. Userbot's proprietary and patented AI-based technology enables smooth and natural conversations, providing personalized responses in multiple languages without errors or waiting times. This technology is designed to handle direct messaging platforms like WhatsApp and Messenger, which are increasingly becoming preferred channels for customer support over traditional phone and email communication.

The company's product offerings include intelligent virtual assistants that can be deployed across various channels, including digital platforms and physical locations. These assistants are capable of automating conversations with customers, speeding up response times, and enhancing brand perception. Userbot's technology integrates key features such as Generative AI, Conversational User Interfaces, and Digital Customer Service, aiming to provide an efficient, personalized, multilingual, omnichannel, and 24/7 customer experience. A notable feature of Userbot's solution is the incorporation of photorealistic avatars, which aim to make interactions more human-like and can be utilized in both digital channels and physical installations such as totems in waiting rooms, info-points, stations, and shopping centers.