One Medical (acquired by Amazon)

One Medical is a primary care company offering a hybrid model of healthcare services, combining virtual care with in-person appointments. The company provides 24/7 access to virtual visits and same or next-day in-person appointment availability at its 125 offices across the US. One Medical's services include prevention and screening, on-site labs, anxiety and stress management, and care for acute or chronic conditions, digestive disorders, sports injuries, allergies, asthma, diabetes, women's health, men's health, and travel health. The company aims to streamline the primary care experience by offering features such as 24/7 chat options, prescription refills through its app, and electronic health records accessible via mobile devices. One Medical accepts most major health insurance plans, including Medicare and certain Medicare Advantage programs, for scheduled in-office and remote visits. In February 2023, Amazon acquired One Medical, further expanding its presence in the healthcare sector. As of November 2023, Amazon Prime members can access One Medical's services at a discounted rate of USD 9 per month or USD 99 per year, compared to the standard USD 199 annual fee.

Key customers and partnerships

One Medical has established partnerships with several prominent companies, providing its services to their employees. One Medical's customer base includes employees from Google, Twitter, Snapchat, Fidelity, Capital One, Pinterest, and Buzzfeed, among others. The company has also partnered with News Corp, offering free membership to employees enrolled in any of News Corp's medical plans, including coverage for family members. One Medical's expansion into major US cities has allowed it to serve a growing number of customers across various industries. The company's partnership with Amazon, announced in November 2023, has further extended its reach, making its services available to Amazon Prime members at a discounted rate.