Insight Partners is a global software investor that partners with growth-stage technology and software companies. Insight has a deep focus in Fintech, Cybersecurity, AI/ML, DevOps, and Healthcare sectors. Across their people and their portfolio, they encourage a culture around a core belief growth equals opportunity. As of December 31, 2022, the firm has over $75B in regulatory assets under management. Insight Partners has invested in more than 750 companies worldwide and has seen over 55 portfolio companies achieve an IPO.

Insight Partners

iLobby

The global leader in facility and visitor management for complex enterprises. Deployed across more than 6,000 sites worldwide, iLobby powers complex work environments by optimizing and automating key facility processes to achieve regulatory compliance, enforce safety protocols, and drive site security requirements. The iLobby platform is supported by robust reporting, turnkey onboarding, and extensive configurability that ensures maximum impact in complex and regulated industries.

Canada-based iLobby is a visitor management company that provides a range of&nbsp;services, including visitor sign-in, identity verification, visitor tracking, and mail management. iLobby’s “FaceMatch” product uses facial recognition technology to facilitate automated visitor sign-in and&nbsp;incorporates 3D facial modelling technology to improve accuracy and account for changes in an individual's appearance over time.

Facial recognition delivers incredible convenience to consumers, as well as serious risks.

Facial Recognition

iLobby is a leading provider of enterprise visitor management software solutions. Its flagship product, FacilityOS, is a comprehensive platform that streamlines visitor registration, access control, and facility management processes for organizations with complex work environments and high-security needs. The platform consists of several modules designed to automate and enhance various aspects of facility operations.

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Facility & Visitor Management Software

Hardware, software, and wearable devices to help prevent and manage the next pandemic.

Infectious Disease Tech

iLobby Named a Leader in the 2024 Spring G2 Grid® for Visitor Management Software

Canada-based iLobby is a visitor management company that provides a range of&nbsp;services, including visitor sign-in, identity verification, visitor tracking, and mail management. iLobby’s “FaceMatch” product uses facial recognition technology to facilitate automated visitor sign-in and&nbsp;incorporates 3D facial modelling technology to improve accuracy and account for changes in an individual's appearance over time.Key customers and partnershipsAs of November 2024, iLobby's customer base included over 1,000 medium-sized and large enterprises, including many Fortune 500 companies. Notable clients include Pepsi, LG, Hilton, Estee Lauder, Boeing, FedEx, Nikon, Tyson Foods, Bayer, and Scotia Bank.

FacePhi offers a range of facial recognition identity authentication solutions for transaction approval and digital onboarding. FacePhi’s Selphi software allows the user to perform ID authentication via a selfie. The selfie is encrypted and sent to the bank’s database to be used for payee authentication. The encryptions ensures the user's privacy, as the full image is not sent to the bank.&nbsp;In 2023, FacePhi recorded an annual revenue of EUR 25.15 million (USD 26.4 million).Key customers and partnershipsIn May 2021, FacePhi partnered with Revelock, a Spanish fraud detection company, to provide comprehensive identity verification and fraud prevention solutions for financial institutions. In February 2022, the company partnered with software company Oracle Cloud Marketplace to act as a distributor for FacePhi's digital onboarding and facial recognition solutions.&nbsp;In November 2021, the company also partnered with airport operator Aena to offer identity verification for passengers and employees at a price of USD 1.7 million for four years. Aiming to expand its presence in the LATAM region, FacePhi established a regional office in Uruguay in March 2022, followed by an agreement with Hites, a Chilean department store, to use remote selfie onboarding technology to allow<a href="https://sp-edge.com/updates?industryIds=16"> Hites’</a> customers to apply for credit cards online.&nbsp;In May 2024, the company entered a strategic partnership with Hancom Group, making it the exclusive distributor of FacePhi's products in the Asia-Pacific region.As of November 2024, FacePhi served over 300 clients across more than 25 countries, with a client retention rate exceeding 95%. The company's technology was being used by several Spanish airlines including Air Europa, Binter, Iberia, and Vueling. Samsung Securities became a technology client in 2024, strengthening FacePhi's presence in the Asia-Pacific market.&nbsp;

FacePhi

Headquartered in the Netherlands, Sightcorp is an AI spin-off from the University of Amsterdam that develops patented proprietary AI Software solutions for mobile apps which includes face detection (detect multiple faces in an image), emotion analysis, crowd demographics, and attention analytics. Main target markets of the company include retail, advertising, hospitality, and digital signage.&nbsp;In January 2022, Sightcorp was acquired by&nbsp;<a href="https://sp-edge.com/updates/7828?industryIds=16">Raydiant</a>, a provider of an in-location experience management platform, to jointly develop solutions for personalized on-screen, in-location experiences targeting retailers, restaurants, etc. Sightcorp expects to open offices in Lithuania and London in 2022 and to grow its European team from 20 to 100. Raydiant is also hiring across the US and internationally to accompany Sightcorp’s new offices.Key customers and partnershipsThe company’s clients include Toyota, Wahlburgers, T-Mobile, Red Bull, and Baskin Robbins.

Sightcorp

Okaya offers a mobile app that aims to understand the users’ wellbeing by using a combination of facial recognition technology, biometrics analysis (such as heart rate, weight etc.) and machine learning. Okaya’s facial recognition algorithm developed in-house, analyses facial features obtained from a 15 second video recording where up to 30 frames are captured in a second. This data is evaluated along with other biometrics to determine the level of fatigue of a person. The product is claimed to help create strong work teams and a strong work environment as it allows to identify areas where improvement is required.Key customers and partnershipsOkaya targets industries such as healthcare, corporate wellness, and human resources. The platform is designed to serve both clinical providers and employers aiming to improve workforce mental health. Okaya also supports businesses with dedicated integration assistance via channels like Discord.

Okaya

Facetec offers a 3D&nbsp;facial authentication software called ZoOm, which is capable of high-performance liveness detection (verifying that the captured facial features belong to a living person). The software can be used on smart mobile devices and webcams. The company also has patented technology to generate a 3D face map using a video selfie recorded even with a 2D camera. While most other 3D face mapping requires dedicated hardware components, FaceTec's technology eliminates this requirement. As a result, app developers do not need to rely on device manufacturers to incorporate additional hardware in order to use ZoOm. In September 2019, Facetec improved its product by embedding an age-estimation tool.&nbsp;Even though selfie-based authentication has become commonplace, many of them use 2D facial mapping which makes them vulnerable to spoofing attacks (attempts to gain access illegally by reproducing a person's face using images, masks, mannequins, etc.) due to the use of 2D mapping of facial features.&nbsp;The company claims that its product is one of the few companies to be certified at level 1 and 2 in the iBeta Presentation Attack Detection (PAD) test, which is governed by an ISO standard. The software can detect digital and physical 'spoof artifacts' such as high-resolution photos and videos, masks and mannequins.Key customers and partnershipsFaceTec has over 100 customers across various verticals with an installed base of over 10 billion smart devices. ZoOm targets a wide range of markets ranging from banking, e-commerce, healthcare, insurance, e-voting, attendance, and government. Majority of FaceTec's customers are currently government and financial institutions.

FaceTec, Inc.

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 FaceFirst offers facial recognition solutions mainly for access control as well as for identity authentication and real-time security. It focuses on retailers, airports, casinos, banks, as well as music and gaming events. The company also offers a mobile app (for iOS and Android) for facial recognition on the go. FaceFirst&rsquo;s facial recognition tool is mainly aimed at the retail segment, which accounts for around 50% of its business. FaceFirst&rsquo;s patented retail security platform can identify any known shoplifters or forbidden employees attempting to enter the store. Its products can be integrated with existing retail systems. 
 
 
 The company also introduced Mask-ID in November 2018, which instantly blurs identified faces without compromising accuracy. Additionally, the retail security platform allows its users to access the company&rsquo;s database of retail criminals, enabling them to include any individuals banned by the company itself. FaceFirst is one of the companies to work with lawmakers to help regulate the industry.
 
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FaceFirst

Companies that are developing facial recognition technology to suggest tags for photos uploaded on the platform, typically social media.

Companies that provide facial recognition technology for contactless and fast-payment gateways.

Companies providing tools to identify VIP customers and repeat customers by using facial recognition.

Companies that provide technology to monitor physical access to offices, retail stores, and residences as well as access to electronic devices, such as mobile phones and laptops, using facial recognition.

Companies providing facial recognition technology to identify people from live and recorded videos.

Companies that provide facial recognition technology to police and government agencies to identify criminals, protestors, unauthorized overstayers in the country, and departing passengers.

Facial recognition is a type of biometrics used to verify individuals

Used in smart city applications for access control

Facial recognition technology is built on ML models for training data

iLobby is a leading provider of enterprise visitor management software solutions. Its flagship product, FacilityOS, is a comprehensive platform that streamlines visitor registration, access control, and facility management processes for organizations with complex work environments and high-security needs. The platform consists of several modules designed to automate and enhance various aspects of facility operations.
VisitorOS is the core module that handles visitor check-in, identification, and access management. It utilizes self-service kiosks, QR code scanning, and customizable visitor badges to ensure a seamless and secure visitor experience. EmergencyOS aids in crisis management by accounting for all visitors, contractors, and employees during emergency situations and facilitating efficient evacuations. SecurityOS simplifies the process of granting temporary physical access credentials to visitors and contractors, enhancing overall security.
Renowned clients spanning diverse sectors, including manufacturing, logistics, aerospace, defense, and construction, have adopted iLobby's solutions across over 6,000 sites worldwide. Major names include Canada Post, DHL, Toronto Pearson International Airport, Scotiabank, Manulife, Pepsi, Netflix, CBC, Unilever, LG, and PCL Construction. The company operates in over 45 countries, with its platform translated into 30+ languages.
In January 2021, iLobby secured over USD 100 million in funding from Insight Partners, enabling it to scale its go-to-market operations and expand product functionality. iLobby's solutions differentiate themselves by catering to the unique needs of complex work environments and high-security facilities, where regulations and corporate policies often present challenges for competing solutions.

Kinsa is a health technology company that manufactures smart, digital thermometers designed for seamless temperature monitoring and illness tracking. Their flagship products include the Kinsa QuickScan thermometer, a no-contact infrared device that delivers readings within seconds, and the Kinsa Smart Ear and QuickCare thermometers, which connect to a user-friendly mobile app via Bluetooth.
The Kinsa thermometers are accurate, reliable, and easy to use, providing precise temperature readings for individuals of all ages, from infants to adults. The accompanying Kinsa app offers personalized guidance based on the temperature reading, symptoms, and age, helping users determine whether medical attention is necessary and providing recommendations for at-home care.
One of Kinsa's standout features is its ability to track fever patterns and integrate with other health data, such as Apple Health. Users can log symptoms, medications, and other relevant information, creating a comprehensive overview of their health. The app also allows for temperature history tracking and medication reminders for multiple family members.
Kinsa's thermometers have received FDA clearance for both accuracy and safety, and the company's products have been widely praised for their innovative technology, user-friendly design, and seamless integration with mobile devices.
In addition to their consumer-focused products, Kinsa has emerged as a valuable tool for public health monitoring. During the Covid-19 pandemic, Kinsa's network of connected thermometers detected anomalous fever patterns weeks before official case numbers surged, demonstrating the potential of crowdsourced data for early outbreak detection and response.

Kinsa

Juganu is a technology company that provides an innovative platform for smart cities and smart retail spaces. The company's core offering is a wireless computer vision platform and advanced services that leverage existing lighting infrastructure. Juganu's smart fixtures integrate sensors, cameras, and AI capabilities, transforming physical spaces into digital ecosystems that enhance safety, efficiency, and connectivity.
The platform combines advanced LED lighting technology with computer vision AI applications, IoT connectivity, and integrated analytics. Juganu's solution enables a wide range of capabilities, including public Wi-Fi and 5G networks, environmental sensors, traffic optimization, restricted area monitoring, people density mapping, abnormal noise detection, and integration with third-party applications.
Juganu's smart lighting fixtures reduce energy consumption by up to 80% compared to traditional options, contributing to sustainability goals and lower operational costs. The company's patented planar light technology mimics natural sunlight, providing exceptional illumination quality.
Juganu's platform can be rapidly deployed, going live within days, and requires minimal installation effort, resulting in low capital and operational expenditures for clients. The company's technology has been implemented in various smart city projects across multiple countries, including the US, Brazil, Mexico, Guatemala, Greece, and Israel.
In the retail sector, Juganu's platform automates routine tasks, enhances customer experiences, improves security, and optimizes operations through capabilities like customer journey management, shelf monitoring, queue management, and real-time messaging.

Juganu

MachineSense is a technology company specializing in internet of Things (IoT) and sensor systems for predictive maintenance in the public safety and manufacturing sectors. Their core offering revolves around SignaGuard, a patented vibration and power quality monitoring solution that leverages analytics to enable predictive maintenance for industrial machinery, components, and systems.
MachineSense's approach involves utilizing flexible models, proven diagnostic instruments, sophisticated software, and analytical expertise to deliver sustainable, scalable, and cost-effective condition-based maintenance and monitoring programs. These programs aim to ensure the availability of industrial assets, maximize runtime productivity, and reduce overall maintenance expenses.
MachineSense offers services for 24/7 machine component vibration signature analysis and energy-saving and optimization solutions for industrial applications.

MachineSense

Orbita is a provider of intelligent virtual assistants and workflow automation solutions for the healthcare industry. The company offers a conversational AI platform that enables healthcare organizations to build and deploy virtual assistants across various channels such as web, mobile apps, voice assistants, and interactive voice response (IVR) systems. These virtual assistants are designed to enhance patient engagement, streamline clinical workflows, and improve operational efficiency.
Orbita's platform integrates with electronic medical records (EMRs), customer relationship management (CRM) systems, practice management software, call centers, and other critical healthcare systems. This integration ensures secure data flow and enables personalized experiences for patients while providing valuable insights to healthcare staff.
The company's product offerings include:
1. Orbita Engage: A virtual concierge for healthcare organizations' digital front doors, providing patients with access to healthcare information and services through familiar technologies like chatbots and voice assistants.
2. Orbita Assist: A virtual bedside assistant that facilitates hands-free patient-provider communication. It uses AI to prioritize requests and route them to the appropriate resource based on the patient's needs. This solution aims to improve response times, reduce unnecessary trips for healthcare workers, and enhance the overall patient experience.
3. Orbita Connect: A virtual assistant that provides pre and post-visit continuity for patients at home. It ensures patients are prepared, informed, and empowered through personalized patient education, guidance, and support.
4. Orbita Blaze: Launched in January 2023, Blaze is a next-generation digital front door solution that transforms healthcare website search functionality. It understands and responds to patient queries using natural language processing and conversational AI, guiding them to the most appropriate provider and facility based on their specific circumstances.
Orbita's solutions are designed to meet critical privacy and security standards, such as HIPAA compliance, ensuring the protection of sensitive patient data.
In March 2021, Orbita announced a partnership with Philips, a global leader in health technology, to co-develop next-generation conversational virtual assistants for Philips' consumer health and patient support applications. The partnership aimed to enhance the patient experience and increase efficiency throughout the health continuum.

Orbita

Solos Health Analytics is a technology company that offers FeverGuard, a wearable device designed to monitor body temperature and other vital signals in real-time. Launched in 2020, the company rapidly developed its innovative product amidst the Covid-19 pandemic. FeverGuard features a watch-like design with an armband that collects data and transmits it wirelessly via Bluetooth to a user's smartphone. The data is then analyzed by a cloud-based machine learning system, which establishes the user's normal body temperature range and alerts them to any anomalies.
The key differentiator of FeverGuard is its ability to provide continuous, real-time monitoring of vital signs, allowing early detection of potential health issues. Unlike existing apps that track individual metrics separately, FeverGuard consolidates multiple vital signs into a single platform, offering a comprehensive view of the user's health data. The device is particularly beneficial for essential workers, enabling them to monitor their body temperature throughout the day and take appropriate action if an anomaly is detected, thereby reducing the risk of viral spread.
FeverGuard prioritizes user data privacy, ensuring that each user retains ownership of their personal health information and can choose whether to share it with healthcare providers or others. The company's vision extends beyond FeverGuard, with plans to expand its app's capabilities to encompass a broader range of health and wellness monitoring features, distinct from fitness-focused wearables.

Solos Health Analytics

Smart devices (smart tags, bands, watches and rings) that alert users to high body temperature or social distancing measures. These devices would also record the person’s location for contact tracing purposes. 

Analytical platforms linked to a hardware device that records data, provides related information (i.e. personal information, history medical records etc.), links to  remote services (emergency contact, consultations), and provides contact tracing information.  

Thermal or infrared imaging products used to measure body or skin temperatures used in devices including scanners, cameras, and handheld devices.  

AI-powered autonomous robots that assist in disinfecting offices (air and/or surfaces) from harmful pathogens, most often using ultraviolet (UV) light.     

Some companies offer software integrable with existing technology to prevent disease spread within offices

Offers digital solutions that help manage the spread of infectious diseases

Companies rely heavily on IoT-based technology for sensors, wearables, scanners, and other handheld devices

Companies offer technology to maintain population health (used in offices, etc.); expandable to wider settings

Companies in the space are known to offer AI-powered autonomous robots to disinfect commercial spaces

Most software and some hardware solutions rely on AI/ML to interpret device and scanner results

iLobby

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