Supportiv

Therapy isn't for everyone. With a global mental health crisis, therapists are in short supply. Connecting with peers going through the same life struggle has been proven as useful, and often more effective, in dozens of clinically-validated research studies. Supportiv is delivering instantaneous Precision Peer Support(TM) as mass-market accessible mental health care for the 80% of adults with typical work stress, family pressures, sadness, anxiety or loneliness, who don’t want or need a therapist. Supportiv is *better* than real-life peer support -- easier to access, more precise, and quicker to help. Suportiv uses AI-driven natural language understanding (NLU) to route each user, based on any single thought they express, in real time, to a topic-specific peer support group that dynamically convenes for users with similar issues. Each group has a *super-powered* human moderator who keeps the chat safe and troll-free and is able, again through NLU, to surface precisely relevant resources, recommendations, and referrals right into the group conversation in real-time. Participants leave with their mental health & wellbeing needs addressed, plus new coping skills and healing techniques, all outside of the traditional mental health system.  Supportiv reduces the cost of mental health care by 10X+ for its employer, health plan, EAP and Medicare clients. Over 1.1 million unique individuals served to date.

<div>Supportiv is a peer-to-peer support service for mental health that matches users who are struggling with similar issues. The service is anonymous and chats are guided by moderators (psychology graduates and undergraduates) to keep conversations on track. As chats unfold, users will receive resources like articles, videos and podcasts that are relevant to the issue, leveraging the natural-language-processing capabilities of the platform. Content related to anxiety, depression, loneliness, coping, stress relief, family and relationships is available to users.</div>

New technologies are opening up mental health services to previously overbooked and underserved populations.

Mental Health Tech

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 Supportiv is a peer-to-peer support service for mental health that matches users who are struggling with similar issues. The service is anonymous and chats are guided by moderators (psychology graduates and undergraduates) to keep conversations on track. As chats unfold, users will receive resources like articles, videos and podcasts that are relevant to the issue, leveraging the natural-language-processing capabilities of the platform. Content related to anxiety, depression, loneliness, coping, stress relief, family and relationships is available to users.
 
 
 As of September 2020, Supportiv had around 500,000 peers and saw an increase of up to 400% in its web-based peer support chats during April 2020, at the peak of the Covid-19 pandemic. In March 2020, Supportiv started offering free service to health-care workers as well. A new user gets one hour of access for free and after that, it is possible to continue to use Supportiv for free by earning codes for sharing on social media. If users are not willing to share the service on social media, they can purchase access at USD 9.99 for a power hour, or at USD 19.99 per month with unlimited access.
 
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 Boulder Care is a telepsychiatry platform that connects patients who are opioid-addicted users to addiction specialists, care coordinators, and peer coaches. Patients can get personalized plans via video and text messaging and the app is intended to be used in conjunction with prescription medicines and lab tests.
 
 
 Funding and financials
 
 
 In June 2022, the company raised USD 36 million in a Series B funding round. The funds were earmarked to triple the size of the company’s medical care team, expand its geographical footprint, and increase its value-based care treatment options through partnerships with health plans.
 
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Boulder Care

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 7 Cups provides an emotional-support platform with a network of volunteer listeners. Users can anonymously access either one-on-one chats or group chats 24/7, free of charge for issues such as depression, anxiety, relationships and those related to the LGBTQ+ community. It also teaches users skills such as meditation to improve their lives. If users want additional support, the company also provides access to an online therapy platform with a network of 180 licensed therapists for a subscription plan of USD 150 per month. 7 Cups is available for users above 13 years of age (users between 13 and 17 years old engage with listeners who are specifically trained in teenage interactions).
 
 
 Volunteer peer listeners get free training and support as well as flexible scheduling. Once a user requests a chat, it will be directed to available listeners and if the user requests a specific listener, he will be connected as soon as the listener accepts the demand. The service is anonymous and the listener has no access to the details of the user unless the information is disclosed to the listener by the user in their conversations. As of January 2022, 7 Cups has facilitated more than 51 million conversations, served 25 million individuals, and had 300,000 trained listeners. The listeners serve in 180 countries in 140 languages.
 
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7 Cups

wayForward provides technology-supported behavioral health and emotional wellness services for employers planning to make services available to their employees. It uses a screening procedure designed by neuropsychologists to triage and help employee members get clinically relevant mental healthcare. The company provides a self-guided app, text-based coaching, video visits, telepsychiatry, and if required, in-person visits or an on-site counselor. wayForward leverages its evidence-based approach and artificial intelligence in delivering its services and claims that it has been able to reduce anxiety symptoms by 48% and depression symptoms by 59%.The company raised USD 2 million in a seed round in June 2020, which brought total funding to USD 4.5 million. DarioHealth, a chronic disease management platform based in Israel, signed a definitive agreement to acquire 100% of wayForward in May 2021 for a total consideration of USD 30 million. As of May 2021, the wayForward had approximately 20,000 members and was available in North America, Australia, and Europe.

wayForward

Coa is a mental health company that conducts online classes led by licensed therapists for mental health users. The classes focus on conditions such as stress, anxiety, confidence and relationships. The company raised USD 3 million in a seed round in October 2020 from investors led by Crosslink Capital.

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 Meru Health is an online platform that connects patients experiencing stress, depression, anxiety, burnout, and other mental health issues to licensed therapists. The company was founded by Kristian Ranta in 2016 after his older brother died from suicide after battling depression. The platform offers a 12-week program and personalized text-based coaching services and virtual workshops. Meru also provides access to progress reports and anonymous peer support groups as well as sleep, nutrition, and mindfulness advice on top of vital tracking information—such as heart rate data.
 
 
 The company reported a 10x YoY growth in its customer base in 2020 and plans to serve 10 million users by 2027. The company also achieved 8x YoY growth in revenue in 2020 amid an increase in demand in mental health services brought about by the Covid-19 pandemic.
 
 
 Key customers and partnerships
 
 
 In September 2022, Meru Health and clinical trial platform Curebase 
 <a href="https://sp-edge.com/updates/13230">
 announced a partnership
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 to carry out a three-year clinical trial to measure the effectiveness of Meru Health’s 12-week digital depression treatment targeting primary care patients. The study was funded by the National Institutes of Health’s Small Business Innovation Research program. 
 
 
 
 
 
 Fundings and financials
 
 
 In May 2022, the company secured a USD 2 million grant from the National Institute of Mental Health to measure the effectiveness of its 12-week program for treating primary care patients. The study will follow 300 patients across the US with symptoms of major depression for a period of three years.
 
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Meru Health

Online peer-to-peer platform and support system that connects mental health communities.

Mobile-based apps and FDA-approved software that incorporate evidenced-based cognitive behavioral therapy to prevent, treat, or manage mental and behavioral conditions in conjunction with or as a replacement for traditional medication.

Products for behavioral health and mental health tracking, measurement-based care, and real-time remote monitoring of patients.

Subscription or membership-based platforms and apps to connect therapists, psychiatrists or behavioral health coaches with patients.

Offers virtual offerings for mental health consultations

Mental healthcare services offer personalized care tailored to a user's needs and treatment progression

There are mental health providers offering services specifically to help LGBTQ+ or BIPOC individuals

Several mental health technology providers offer therapy services rendered by AI/ML technology

Supportiv

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