Scratchpay offers BNPL financing for veterinary and human healthcare, dubbed “care now, pay later.” The company initially offered financing for veterinary care providers and expanded to support human elective medical providers including dental, optical, and chiropractic care services in 2020. The company also planned to expand into car financing. Customers have the option of paying back over 5–24 months. There is no interest charge on the five-month plan, while the 12 and 24-month plans charge interest based on factors including the customers’ credit history. The merchant fees stand at 5% (veterinary), 7% (dental, vision, medical), and 15% (addiction treatment). Scratchpay expects to process more than USD 1 billion in volume across 10,000 practices globally by the end of 2022. The company has partnerships with one in three veterinary services across the US and Canada.
Funding and financials
In September 2022 , the company raised USD 35 million in a Series C funding round led by Norwest Venture Partners. The proceeds were allocated to round out its offering for healthcare providers, which includes solutions to manage the end-to-end patient experience.
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