Better Life Partners is a teletherapy provider that provides integrated medical and behavioral healthcare services for individuals and populations with substance use disorders (SUD). It offers medication-assisted treatment (MAT), including opioid use disorder medication such as Suboxone or medications for alcohol use disorder, alongside supportive group counseling, therapy, recovery coaching, and access to physicians. Better Life Partners utilizes a community-embedded, technology-enabled care model that integrates with local organizations to provide comprehensive services.
In addition to SUD treatment, the company provides mental and physical healthcare services and is expanding into population health management. Better Life Partners' proprietary electronic health record (EHR) system integrates with its documentation platform to streamline access to policies and procedures for staff and contractors.
Key partnerships and customers
The company operates on a B2B2C model, partnering with local community organizations to provide its services. It accepts Medicare, Medicaid, most insurance plans, and offers a sliding fee scale as needed. The company also offers self-pay services to individuals. In September 2022, the company began collaborating with the City of Springfield, Massachusetts, to provide community outreach and clinical care for individuals with opioid and alcohol use disorders.
Furthermore, Better Life Partners partnered with Acadia Healthcare and the Capital Area Public Health Network in New Hampshire to connect patients with a broader spectrum of services, including harm reduction and physical healthcare.
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