Tisane Labs

Tisane Labs, founded in 2017, is a Singaporean company specializing in Natural Language Understanding (NLU) with a focus on abusive content detection and applications for lawtech and regtech. The company's core product, Tisane, is an AI-powered text analytics tool designed to identify problematic content such as cyberbullying, personal attacks, hate speech, sexual advances, obfuscated profanities, suicidal thoughts, and criminal activity. Tisane's technology supports nearly 30 languages from Europe, Asia, and the Middle East, and is capable of processing text that is often ungrammatical and contains jargon, making it particularly suitable for social media content analysis. The platform offers a range of features including entity extraction, topic identification, aspect-based sentiment analysis for consumer goods and services, and language detection. Tisane also provides standard text analytics capabilities such as topic extraction, sentiment analysis, and translation of abusive content and criminal jargon. The company distributes its technology as an API, an offline SDK component, and through plugins for popular platforms like Slack and PubNub, as well as offering white-labeled solutions.

Key customers and partnerships

Tisane Labs' technology is utilized by a diverse range of clients, including online communities, law enforcement agencies, gaming communities, edtech companies, and brand safety firms. In September 2022, Tisane joined the NayaOne Marketplace, making its text analytics API accessible to a variety of institutions, particularly those in the financial sector. This partnership allows financial institutions and other tech firms to evaluate and implement Tisane's API through the NayaOne sandbox, facilitating easier deployment of software solutions in environments with institutional constraints.