Based in Sweden, Astrid is an AI-powered sales assistant designed to improve sales team performance through advanced automation and intelligence. The platform leverages AI to provide personalized sales coaching and ensures consistent quality by analyzing customer calls for compliance and script adherence. Astrid also provides robust business intelligence capabilities and team management tools, all while maintaining standards for data security and GDPR compliance. The platform Integrates with communication apps (Salesforce, Microsoft Teams, Slack, Zoom, and Google Meet) to provide personalized, live feedback.
Key customers and partnerships
As of May 2024, its customers included Spotify, King, Zettle, Sana, Shopify, EF, and Kry.
In January 2021, Astrid partnered with Oxford Languages to use its flagship English language datasets, the Oxford Dictionary of English, the New Oxford American Dictionary (NOAD), and audio content for AI training. It also partnered with the Center For Innovation (CFI) in February 2021 to contribute to Japan’s educational plan using its proprietary AI.
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