Feedzai

Feedzai is a risk operations (RiskOps) platform that utilizes machine learning and artificial intelligence to provide fraud prevention solutions for retailers, banks, and payment providers. Founded in Portugal in 2011 and now headquartered in California, Feedzai offers its services in 190 countries. The company's platform processes events and transactions rapidly, creating detailed customer profiles to identify fraudulent activities and potential scam victims. Feedzai's technology analyzes both behavioral and financial activity across various channels, enabling real-time fraud detection for different payment types including cards, instant transfers, digital wallets, withdrawals, and deposits.

The platform addresses several key areas in financial crime prevention. It combats the creation of fake accounts used to exploit rewards systems, detects SIM swap fraud by analyzing transactional data, and provides comprehensive RiskOps architecture for centralized data ingestion and interpretation. Feedzai's technology allows for early intervention and education of potential scam victims, incorporates human-centered AI for fair customer classification, and monitors both inbound and outgoing payments to prevent scams. Feedzai's technology was reported to protect 900 million people across 190 countries. The company processes over USD 310 billion annually for a leading bank, scoring more than 12 million transactions in real-time every day with an average latency of less than 10 milliseconds.

Key customers and partnerships

Feedzai's main clients include established financial institutions such as Citibank, Standard Chartered, and Lloyds Banking Group. The company collaborates with the Global Anti-Scam Alliance (GASA) to conduct research on fraud and scams, aiming to highlight the scale of fraud problems and work toward developing sophisticated solutions to combat financial crime.