Manual

UK-based Manual is a direct-to-consumer telehealth startup that provides personalized treatments, medication delivery, and clinical support with a focus on common issues related to men’s health such as hair loss, sex health, and skin conditions. Users are asked to fill out a questionnaire to set up a customized treatment plan and the company’s clinicians will determine the appropriate medication based on the answers provided. Once approved, Manual ships the treatment through its 48-hour delivery service. Patients can also take at-home blood tests to analyze heart health, gut health, testosterone, sleep, energy, and immunity. As of March 2021, the company had served more than 50,000 customers.

In addition, Manual provides patient support services where users can directly message the company’s clinicians or schedule a free consultation over the phone. Users can also track the progress of their treatment through the platform. The cost of a member’s subscription is based on the treatment plan.

Key customers and partnerships

As of August 2024, the company had served more than 100,000 customers.